Dell India — Over priced dell adapter from a dell store

Address:	411027
Website:	Dell

I bought a dell adapter from dell store in pimple saudagar, pune. It is a 65 w adapter for my dell laptop n4010, they charged me 1400 for it. But on checking on your site i found its cost is 790. It is just an adapter with no power cable too. Its no. Is cn-06tm1c[protected]h-5095-a04. On contacting them again and questioning about the price difference they said that they provided a warranty of 1 year whereas dell provides only for 3 months. On further questioning they argued that this is pure bargaining we donot sell products at which the company dell sells. There is always a price difference, you should have checked it yourself and then bought. Can a store sell a product at the double cost. I being, an old customer of dell had preferred to buy a charger from an authentic dell store so that i get the original product at the right price. But i was cheated at this dell store today. I am highly disappointed about how they tricked me and even when they were caught they did not provide me the refunds. I have the bill that they had given me. I expect atleast some satisfying response here. Please let me know if you need any further details from me. Otherwise i would be forced to go the consumer forum for justice. This seems all the more important