Dell India — Precision workstation 3571 laptop with Diwali offer (Canon Pixma G3010 Printer worth 17195)

Address:

MUMBAI

Hello Team,

Despite many follow-up over the mail and phone we are not getting proper clarification on the issue raised by us.
Requesting you to go through the trail mail and help us to resolve the issue. The issue is pending since couple of months.

We booked Precision workstation 3571 laptop with Diwali offer (Canon Pixma G3010 Printer worth ₹17195) order on 20/10/2022 and payment also deducted from my account we are attached Bank advice Receipt Order Number copy & Invoice copy for your reference. You can check payment date in attached PDF.
but due to some issue on your website my order was confirmed on 09/11/2022.the technical team at your end was not able to find order and payment details of mine.
Also, the date you have mention on order is not in range as per Diwali offer. But this is not our fault, for more info you can check following trail mail.
So please help us for how to get Diwali offer (Canon Pixma G3010 Printer worth ₹17195)