Dell India — Replacing the monitor.

Address:	412115
Website:	NA

This e-mail is sent to you as a follow-up of your recent interaction with Dell Technical support.

Your Service Request number : [protected].


It was pleasure working with you in our attempt to resolve the issue with your system.

We have dispatched the required part(s) and they shall reach you as per the scheduled delivery date & time.

Dispatch # SER #

Please use the below link to track the dispatch status.
http://www.dell.com/support/incidents-online/us/en/04/srsearch?~ck=mn
http://www.dell.com/support/incidents/in/en/19/

For any concerns or queries regarding the dispatch please reach out to us by sending an email to [protected]@dell.com and we will respond at the earliest to help you resolve any open issue.


Thank you for choosing Dell.

NISHANTHINI_RAMESH
Dell Public & Large Enterprise
Toll free :[protected]
Website: http://dell.co.in/support


The case has been open since 25 days still i did not get any replacement from Dell, Just wanted to know why is it taking so long time.