Dell India — The quality of Dell replacement parts is worryingly poor....

Address:Bangalore, Karnataka, 110007
Website:www.dell.com

This pertains to my Dell laptop 7348 purchased on 02.12.2015 from a Dell exclusive store ...scan copy of invoice attached.

On 22.06.2016, I had an accidental damage repair carried out as one of the keys had come out due to poor workmanship. In the process of key replacement, the entire panel along with the keyboard got replaced...now such is the poor quality of the front panel that in less than 6 months it has turned all black and even the metallic colour has come out in the corners...

I even took my laptop to the retailer and he was simply shocked to see the black colour of the front panel...it appears that the laptop is being used in a coal mine...which is far from real. As the replacement part is only 6-7 months old, I make a plea to Dell India to look into the poor state of the front panel and help me with the desired resolution...

Regards,
Tanmay Jha
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My cpu is not running properly its fan start and then stop automatically this problem has already gone before 6 month pls solve this my business is departmental store and this computer is my server so my business is hangon pls help me

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