Dell India — Theft of my wifi card from dell, authorized service center thane

Address:

400080

Dear sir/madam,
I sagar d. Mansatta am using dell inspiron 3521 form approx 2 yrs. Since last one month i was facing a problem of wi-fi in my computer. I was unable to use the internet using wi-fi, so i took my laptop to the dell authorized service centre in thane (24/25/26, 1st floor, shreeji arcade, panch pakhadi-thane west, thane - 400602, opposite nitin casting company, panchpakhadi) on the above address was informed there that the problem was due to the update of windows from 8.1 to 10, so they told me that they would restore the version of my windows to windows 8 for which i was charged rs.1364/-. Two days the laptop was lying with the service, than i was informed that my wi-fi card is not original one that provided my dell and is was a duplicate one, so they could not help me with the problem as dell doesn’t sell parts and only replaces if required, so when i went to collect my laptop a person form the service center gave me a address of a third party from where i can get me problem solved. I feel the people in the service center only have stolen my original wi-fi card.
Please look into the matter and oblige.


Regards,
Sagar d. Mansatta.
Mobile no:-+91-[protected].
Email id: - [protected]@gmail.com.
Express code: - [protected].
Service tag no:- d328rx1.
Address:-2202, tridev tower, bhakti marg, mulund (W). Mumbai-400080.