Dell India — Unethical behaviour and deficiency of services

I Debasis Sahoo on date 15.01.2015 purchased Dell Laptop from M/s NMS India, Hilpatna, Berhampur, Odisha bearing serial No 4CPN312 on full payment of consideration money of Rs35, 000/-. regret to say after few months said Laptop found defect in keyboard and hard disc, thereby i complained within warranty period before the retail counter, BAM:2nd Tota Street, Keshab Nagar, Lanjipalli, Berhampur-760008 and in Bhubaneswar, Mahanadi Appartment, Flat No 401, 4th Floor Near Time Gurukul, Gothpatna-751003, but surprisingly no one responded me rather they deliberately avoided on the pretext of warranty period is over. However, being induced by your company i have purchased the said defective Laptop, which amounts to cheating.