[Resolved] Dell India — Very bad product quality

Rudeep Anand

from Mumbai, Maharashtra

Address:

600071

I bought inspiron 5547 from usa and its been 1.5 years old i bought for 65000 but now i dint even but the product down but the join has broken and i have to replace the palmrest and bottom base its charging me 11200rupees ... see dell people is this fare this is the quality you maintain i have suggested dell product for many people in my circle but im getting this problem this is not good please try to clear my issue its not physical damage it got broke as like that so please you can have a look at it so that you will find whether it is physical damage or not
Thank you ...

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Aug 7, 2021

Complaint marked as Resolved

Dell India customer support has been notified about the posted complaint.

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Comments

Western Digital Customer Care

Hi Rudeep Anand,
You may try the following steps to improve the speed of your laptop:
1. Update if there is any update in Windows available for your OS.
Windows Update is the premier starting point to resolve most common driver issues you might experience.
Simply launch it from Start > Settings > Update and Recovery and click Check for Updates
2. Try to scan your laptop for any viruses
3. Uninstall the programs you don't use or you don't need.
Click Start > Control Panel > Uninstall a program. From the list of programs that appears, click the program you want to uninstall, then click Uninstall.

See if it helps.

Rudeep Anand's [Complaint's author] reply, Aug 23, 2016

What complaint I have mentioned and what comment you have given

Western Digital Customer Care's response, Aug 24, 2016

Hi Rudeep Anand,

It was posted wrongly, my apologies for that.