Dell India — Worst service center in chennai (Chetpet)

Address:

600044

Dear sir/madam,

I had purchased a dell laptop xps 12 9q33 convertible ultra book in united states through dell online, i have been relocated to india, from the day one i have an issue with the laptop (Shutdown) originally purchased on 6 june 2014, so i was trying to diagnose the issue with the authorized service center in chennai below address

Address :
No1 saizburg square, 107 harrington road,
Chetpet, chennai -600031 (Landmark: near chetpet shopper stop / chetpet police station)
Tamil nadu. India.

While getting the laptop from me, it was working fine, i told them very clearly that the laptop is not shutting down, apart from that everything is clear. So they took my laptop and they screwed up and now they are telling me to replace the mother board, which is not fair. Rep name: karthi, now the laptop is not working.

Mobile: +91 [protected]

Service tag: 7lqtd12

Thanking you

Mohan. E