Dell International Services India Pvt Ltd — Purchase warranty for laptop (2 yr premium) one week before bot not updating

Address:	560071
Website:	www1.ap.dell.com/content/default.aspx?c=in&l=en&s=&s=gen&~ck=cr

Hello
I have a laptop of dell company. Model is inspiron 3148, it's service tag: bkf9l52 and express service code: [protected].
My warrenty is going to expire and i contacted to dell customer care on 26th october 2016. I got reply from jissmon joseph, inside sales representative
Dell, consumer apos – warranty team, office[protected], toll free :[protected] extn no: 840-3899, dell international services india pvt ltd, divyashree greens, ground floor, s. No 12/1, 12/2a, 13/1a, varthur hobli, bangalore south -560071.
I purchased additional 2 yr premium support onsite nbd service + 2yr ad
Rs. 10, 499/- and made payment on 26th october 2016 and sent a mail with my all the details required by him.
He promised me, he will provide me the order acknowledgment before 6pm on that day.
1 week has been passed away but he has not given me the order acknowledgement as yet. I called him many times, he neither comes to speak with me, nor picks my call on his given direct number.
Now, i am planning to go to consumer court..

Regards,
Vivek kapoor
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