| Address: | 36/2B/1 krishnanagari nakhatewasti rahatani pune 411017 |
Purchase details -
Date : 29/09/2021
location: pune
store: laptech soutions pvt ltd, shop no. 7, 8 premier plaza, old mumbai-pune highway, chinchwad, pune 411018
invoice number: LSPL-1106
Asset Details -
Service Tag: 4PL88F3
Issues -
I have been facing the following issues since the purchase of laptop:
1)Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.
2)Updating your firmware, updating system bios.
3)alert tpm device is not detected.
4)Screen freezes (entire screen freezes and this is not due to some specific app or function).
Previously the laptech (store from where we purchased our laptop) service center assistant has reinstalled OS twice but it still didn't solve the problems.
I had registered a complaint (Case Number:[protected] on 9th november 2021 but the problem still continues.
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