Comments
I experienced similar problems with Dell 'technical' support. I spent may hours/days analyzing the hard drive with their overseas support team (I am in US). Issues came up so the device was shipped to have the drive replaced and formatted. Once the device was returned to me, it still had the same hard drive in it, and instead was reformatted.
Dell consumer products are overrated, overpriced, cheaply made, and under-supported. Tech support takes their time to resolve issues, is unethical in their practices, and once the warranty runs out they stick you with a bill which would equate to the cost of a new laptop; you are left with a glorified doorstop.
I would not recommend any of their consumer grade products! Stick with either commercial grade (which includes a longer warranty), or a competitor who will take much better care of you as a customer.
Dell consumer products are overrated, overpriced, cheaply made, and under-supported. Tech support takes their time to resolve issues, is unethical in their practices, and once the warranty runs out they stick you with a bill which would equate to the cost of a new laptop; you are left with a glorified doorstop.
I would not recommend any of their consumer grade products! Stick with either commercial grade (which includes a longer warranty), or a competitor who will take much better care of you as a customer.
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