Dell — Non redemption of Voucher worth Rs.3000/- against Order no.[protected]

Address:

New Delhi, Delhi

I had purchased Dell Laptop Ins 3542 I5 (4th) vide invoice no.Dcpl/Del retail/14-15/3087 dated21.10.14. Voucher of Rs.3000/- was offered for redeemption along with warranty. I had paid Rs.1499/- on 29.11.14 and dealer informed me the offer will be valid for 3 months. Inspite of my try since payment I am unable to redeem my voucher worth Rs.3000/-. Yesterday, on 31.12.14 I also approached to dealer at Sarojani market in New Delhi but he failed to help me as he was unable to get the redeem button against my order. kindly arrange to get me redeem of my voucher of Rs.3000/- and warranty papers for which i have paid Dell Rs.1499/-. i am not Computer savy i have not been able to redeem hence please arrange to sent voucher at my postal address which is already with you. Rgds. Ashok Gupta, Mbl.[protected]