Dell — Not getting quotation

Address:

New Delhi, Delhi

Hi, my name is avinash sharma, i have submit my laptop to dell srvice centre at janakpuri centre in new elhi.. Got info to submit 11000 inr for repairing.. Submitted the same on 18 june ( i have made several calls to get to know the glith in my laptop as nobdy calles me to inform the same ).. Its been 15 days and i am calling everytime to know the status and answer .. Sorry not the answer, , i should use [censored]ing answer is '' sir we didnt received the qoutation and onec we received it will repair your laptop '' .. Pathetic . Iahve to sit 2-3 hrs everyday in internet cafe to fo my project work. A company like dell has no responsibilty to handle their customer even they dont care about service. I think thats the huge reasin that why they are loosing their business in indeia and i hope and wish they will shut down their operation soon.