[Resolved]  Dell — One of your authorised dealer and service center

Address:

Ghaziabad, Uttar Pradesh

Dear Sir, I had a problem with the display of my laptop a week ago. I took it to the "Reliable Computer", Choudhary Mode, Ghaziabad. I was told it is having an issue with the graphics card. I paid Rs 2500 for the same, as it was one of yours authorised dealers. When i asked for a bill, i was given no bill. Neither was i shown the component that was replaced. Now just after a couple of days the issue recurred. What should i do in this case. Now they are not picking up the call. I want to ask how can you distribute your license to such people who have no sense of customer service. Who will compensate for this. Please give a prompt reply, don't be like your foreman for whom just money matters. Thanks, Prashant Gaur