[Resolved]  Dell — Regarding Replacement of the product

Address:Gwalior, Madhya Pradesh

I bought dell vostro in july 2011, in july 2012 i have paid 10000rs for two years extended warrany, now i have some problems in my laptop and the executive say its because of the wear and tear, we cant replace .thank you so much dell, i was very happy with the service and that's why convinced many of my friends and relatives to go for dell in laptops, i have 2 dell laptops, but from today i my perception has changed, i paid 10k only to hear this. I will make sure that my surroundings and also who are active on social networking sites will not go for dell for its worst service and its fake extended warranties. Archit Agarwal [protected] Gwalior
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Complaint marked as Resolved 
Dell India customer support has been notified about the posted complaint.
Verified Support
Jun 02, 2014
Dell India Customer Care's response
Hi Priyanshi
Verified Support
Jun 02, 2014
Dell India Customer Care's response
Hi Priyanshi, Please accept my apologies for the inconvenience caused. Would requets you to share your system service tag details at http://dell.to/SnK4I4 I shall check the system status and assist you with the issue. Thanks and Regards, Shaina_M #iworkfordell
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