Dell System — Purchase new dell system

Address:	Kanyakumari, Tamil Nadu, 629004
Website:	www.snapdeal.com/product/dell-optiplex-3020-desktop-pc4th/347274767#bcrumbLabelId:3483

Dell Optiplex 3020 Desktop PC (4th Gen Intel Core i3- 4GB RAM- 500GB HDD- 46.99 cm (18.5)- Linux) (Black)


Dear Rajan,


This email is with reference to our conversation this noon. As discussed, we regret to inform you that we would be unable to help you with the DVD drive replacement on your system. Dell has shipped the system to vendor without the DVD drive and if you have received the system with DVD drive it would have been installed by the vendor. Therefore we request you to contact the vendor if there is any issue with the drive.


Please revert for any further clarification and we will be glad to help you.


Regards

Rashmi LN

Dell | Advanced Resolution Group

Office : +[protected]

My work schedule is 8:00AM To 5:00PM IST Monday to Friday.


From: Rajan Babu [mailto:[protected]@gmail.com]
Sent: Monday, February 01, 2016 11:19 AM
To: LN, Rashmi
Subject: Re: ***Regarding your correspondence to Dell***