Dell — Unprofessional Service engineer in Dell Service Center!

Address:

New Delhi, Delhi

Hi, I have Dell Inspiron model which does have keyboard damaged and need to be repaired. I approached Dell Showroom and followed their service center to deal with the issues at Nehru place, New Delhi. I met the service engineer person and got very worse client handling or unprofessional experience by the service engineer. Will be sharing his details which he barked in louder conversation and heavy argument. Even he were not ready to listen and analyse the problem on prompt. I made a vocal complaint against him to Showroom manager . But not sure weather the service engineer would be lessoned or its been just voided. I recommend kindly take this note serious land take appropriate possible action against the deputed service engineer, because I believe such experience not impact only the further trust, do spoil brand value. The details which I have about service engineer are following : Name- Mukesh Pathak, Service Center address- #305, Bajaj House, Nehru Place, New Delhi. I am hoping the Dell brand concern will be taking appropriate action against to this person and make sure he shouldn't being dare to treat such a bad with any customer in future. Thank you!