[Resolved] Dell — WARRANTY NOT UPDATED

genticboy

from Rania, Haryana

Address:

Lucknow, Uttar Pradesh

Respected Sir/Madam I am Sunil Kumar Yadav, I had purchased a laptop from Dell dealer shop, NESCO ( NETWORKING ELECTRONIC SYSTEM CO.) LUCKNOW, HI-TECH PLAZA, LALBAG on 26 march 2013, Model 6TM3NT1, 4050.I paid a large sum for this. But they still not updated warranty status. Lap top speaker not working properly. I contacted Dell Customer Care, and requested them to fix the problem but they said warranty not updated so we could not help, you should contact to the shop from, you purchased the item. I stucked in between from last one month. I am not getting any satisfactory answer regarding the same. Kindly requested to solve the problem. Sunil kumar yadav [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

Dell_Shuchi_S

Hi Sunil,

I am Shuchi from the Dell Social Media outreach team.

In this case I would recommend you to contact the dealer to update the warranty as dealer has the required tools to update the same, However if he is experiencing any issue while updating the same then ask him to contact the local MSD.

In case you have any further issue or you need any assistance please revert to this post. We will be really glad to assist you.

We would recommend you do not post your private information on a public forum.

Thanks & Regards
Shuchi S
#iworkfordell
(You can now follow us on you tube for online video support http://dell.to/13ijS47)