Dell — worsest experience regarding my dell core i 5 laptop service @their authorised service center ,sadashivpethpune

Address:

Pune, Maharashtra

I have bought my dell inspiron N5010 CORE I5 laptop around 5 years ago. curently I am residing @pune and before 3 months ago I had put my laptop to the authorised service center @sadashiv peth pune branch. I am lots of suffering with these guys and the way they are providing the services to the customers. intially there was an issue with mother board and in a very rude manner these guys informed me that it will take almost one month to repair my laptop, to bring the new motherboard from malaysia and replace it with my old motherboard.I trusted on them and waited for almost one month and ten days.though I am working as a freelancer and i had some IT project on my hand.I postponed them and only waited for these **** customer service center guys.I dont know why the hell ..dell is becoming the one of the worsest and fraud company..doing cheating and providing worst service to their customer .this company ask me to pay 13000 RS to replace the mother board.I had no issues for that and i had also paid them the mentioned amount. but I think the way of providing the service to the customer is the worst in the world. after repairing the laptop..when they handed over it to me..from the secod day i was suffering with my laptop.Intheir feed back call i had also menrntioned about their not satisfied service but nobody is listening to me.i am suffering with dell and its service to me since laast 3 months.now again i have a motherboard issue and i have brought my laptop to them around 10 days ago but till this date I am not getting any response from these guys. As i am in the warranty period ..and as the mother board issue is occured again with my laptop though they have replaced it earliar..I am asking with these guyss to extend this warranty period to ten to fifteen days more.they are litteraly denying on it.and also making dealy to repair my laptop. PLEASE DO THE NEEDFUL IN MY FAVOUR ASAP.thanks