Dena Bank — Always Not providing satisfactory service and dedecting money

Address:

Navsari

Rs. 23.60 has been deducted from my account while I tried for withdrawing the money at 5.42 pm today I.e. 18.12.2022 as I did not have balance which I wanted to withdraw. Every now and then BOB cuts/deducts money fir such reasons. I want circulare/GR for deducting such money. Further, I tried to identify ATM in working condition but at jalalpore near bhavani temple atm was closed nearly at 3 pm and atm near vaniyawad jalalpore, there was a board that ATM is closed. Many times we as a customer face such problems. How can we cut money from your account for not providing services at time. I had to go from jalalpore village to navsari city area for withdrawing money which might have used petrol of 20 rupees and 23 your charge. Means nearly 50 rupees for transmission. We as a customer should also have a option to cut money from your account for not providing service. Please send me GR on which basis you cut 23 rupees for not having balance at the time of withdrawal. Failing to which will force me to go legally.