Dena Bank Customer Care
Dena Bank
Customer satisfaction rating: 0%
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COMPLAINTS

Dena Bank Customer Care

Dena Bank

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Address
Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E]
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
10
11


Fax:
Fax:
+91 79 2658 0864
+91 22 2654 5581
+91 22 2654 5999

Customer satisfaction rating
0%
Complaints
99
Pending
0
Resolved
0
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Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

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Dena Bank Customer Care related pictures (12)

Dena Bank Complaints & Reviews

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Dena Bank — Debit care/rupay card payment

 muzaffaruddin on Sep 26, 2016
Sir,
I have paid a bill of Rs. 2000/- via Debit card/ Rupay card of postpaid plan. The amount of Rs. 2000/- deduct of my saving account No. 016010005960 on 31.08.2016 at 4.00 P.M. but the airtel did not receive the same till date on 26.09.2016. Airtel told to me please contact Branch Manager payments stop the Gateway of Rupey Card. So please check and resolved the same.
Thanking you

(Muzaffaruddin)
A/c No. 016010005960
Br. Darya Ganj (Dena Bank)...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Amt debited by payment gateway but not received by payee

 BNprajapati on Sep 3, 2016
​I have made order to MEDPLUS india by order no 1509180 for purchasing medicine online at the time of final confirming debit transaction I got error msg 'the host is not available try after some time' but in spite of that my a/c has been debited with the amount as mentioned in cyber receipt i.e Rs 2422.76 then msg from MEDPLUS received that they have not get the said payment hence my order is cancelled

​Cyber Receipt Date:01/09/16 12:04:07 PM
______________________________________________________________
Transaction Details
_______________________________________________________________
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Wrong tax deduction from account

 khan rahim on Aug 5, 2016
I, am abdul rahim khan have a saving account in dena bank of branch - kanker (c. g..) my account no 072810003091. wrong tax deduction from account. kanker branch staff is good but has not give me a positive response....
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — BC

 mgmakwana on Aug 4, 2016
DAER Sar me motipaniyali gram panchyat oparetar (VCE) sar me gavme

sabhi seva derahahu muje bank seva bhi denihe likin palitana branas VCE KO

BC KA KAM NAHI DE RAHA ME CSC ME BANK EXAM PASS HU FIR BRANAS

bc ka kam nahi deraha yor parayvet men ko de diya sar yogay respons dene

makwana mansukhbhai ghelabhai

motipaniyali

ph=9586717165...
Complaint comments  Read comments Complaint category Business & Finances

Dena Bank — Call for ATM password

 Jigarjigar Jigar on Jul 14, 2016
I thought you might be interested in this:
I received a call from +918877298266
Who was asking about my Dena bank debit card password & number printed behind card & he was showing him a bank officer
In true caller it shows ATM ID name from Bihar

Kindly work on my tips
Thank you...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Deny to renew atm card

 Rohit Jorwal on Jul 8, 2016
My mother having pension account in dena bank (jaipur m i road branch), and today she visited branch for re-new her atm card but some lady officer refused to renew it because my mother is not educated but she is able to signed her own. if there is such rue how atm issued first time. therefore please look into the matter and provide me further information regarding this....
Complaint comments  Read comments [3]Complaint category Banks

Dena Bank — Misbehaviour and attitude of branch manager

 harshshah_ on Jun 28, 2016
My name is harsh shah. Place :-vejalpore panchmahal gujarat

Complain against branch manager
Branch name: vejalpore panchmahal
Ifsc code: bkdn0220190

We want to apply education loan under government scheme of vidyalakshami educational loan.
For this reason me and my father went in bank for loan information, and we met branch manager on friday 24 june 2016. But he told"come on monday" we said ok. Then we went on monday on the date of 27 june 2016. Then we ask for the same then branch manager told us with attitude"i have no time i hae lots of work...
Complaint comments  Read comments Complaint category Loans

Dena Bank — My wife Bharati Bhoir has not get pension from Dena Bank

 pancard60 on Jun 24, 2016
Sub- Request for release my pension which is hold by you since March 2016
My Naval PPO No- C /NAVY/17157/2015/ 6-8-2015
My Pension Account in Dena Bank Deonar Govandi Branch No-035310035681
Sir,
This is to inform you that, I have retired from Naval Department on 29/2/2016
and I have not received pension since March 2016 up till june 2016 . In result I have not
get any pension amount last 4 Months have been passed .My other departmental person who was retired in March, April 2016 they get regular pension from their bank Account.
In this regard,...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Online payment failed

 majiu on Jun 10, 2016
Dear sir I make online payment to Oxigen Wallet but payment not received to Oxigen Wallet please process my complaint and amount credited to Oxigen Wallet amount 620 date 10-06-2016 please credit amount in Oxigen Wallet my account no. 018710029642 prakash Kumar mali mob. 7383103366 ATM no 6072430187400170 payment receiver Oxigen Wallet. Please credit amount in Oxigen Wallet...
Complaint comments  Read comments Complaint category Other

Dena Bank — Invalid transaction

 kshitizrcet on Jun 4, 2016
An uneven transaction took place from my account, i tried to pay some amount in ebay through debit card payment and the transaction was failed. I tried it twice and it was failed both the time on 3 june 2016. I recieved a message later on morning that an amount of rs. 955 has been debited. I recieved the same message twice and same has happened with my account.

The transaction was failed still the money was debited twice....
Complaint comments  Read comments [6]Complaint category Banks

Dena Bank — Requested for cheque book and not got till today

 Jain_priya on May 20, 2016
I opened this account before 4 years. I am saving account customer. I requested for cheque book more than 2 weeks ago. It's really urgent but bank hadn't provide me till now. I don't how much later speed post is. The meaning of speed post is to sent the item ASAP. But I think so a opening account in dena bank waste of time. Let me make it clear if I hadn't receive cheque book thenow I am going to close this account very soon. Within 2 days I want my cheque book at my given address. Because of your irresponsibility my payment is delayed...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Refund my rs.60

 Panchani Pradip on Mar 23, 2016
Resected Sir,

I process one transaction through paytm application and channel through ATM card but any problem to not successful transaction and debit my account in 60 rupees and paytm application on field transaction.

Transaction date 14 march, 2016

Plz this transaction amounts 60 rupees is refund my saving account

Account No. 047910032410
Name Panchani Pradip A

Thanks and Regards
Pradip Panchani...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Atm card not working for account no 112410024744

 Riti mehndiratta on Mar 19, 2016
My ATM is expired in feb 16 I requested to issue instant card but old railway road gurgaon branch denied and misguide that Denabank server is not working for last one week; then branch said on 14.3.2016 that new ATM is already despatched and can be received in 2-3 days. I visited branch today but they did not give me new card and deny to give instant card . my branch is also not able to provide apy statement for current year Because the staff has no knowledge about apy and the behavior of staff is very inappropriate and security guard uses abusive language and misbehave and branch manager shows...
Complaint comments  Read comments [2]Complaint category Banks

Dena Bank — Sovereign gold bond january 2016

 Kshama mohite on Mar 8, 2016
I kshama mohite has issued the gold bond on 22/1/16 .i have yet not received the certificate of it.
The local dena bank branch asked for an email id but i dont have one . So i didnt provide it. Please check for the same and provide me the certificate as soon as possible. App. No. 000002077....
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Failed payment action urgently.

 Taiba on Mar 6, 2016
Dear sir marey account 109010001442 say debid card 4695 6810 9040 0309 kay davara 23/01/2016 ko Rs 900/- ka payment Bharti Airtel land line 0761-4049759 connectin name syed mazhar ko gaya tha laykin bharti airtel kay account may payment nai gaya. So please check this transaction thankingyou....
Complaint comments  Read comments [2]Complaint category Banks

Dena Bank — Crop loan's renewal

 vasant katale on Mar 2, 2016
Sir i am a customar of your bank branch Murud tq.&dist. Latur. I took 100000 rupees crop loan from your murud branch. I am a regular customar. Last year your branch manager and agriculture officer took only interest for loan's renewal. But this year the current officers didn't accept only interest for the renewal. And they charged 9.5% interest on the last year loan.According to my information the Maharashtra govt. and Govt.of India give crop loan to the farmer on only 6% and why your officers charging 9.5% interest on the said loan? When i visited your bank with money in januari2016, your officer...
Complaint comments  Read comments Complaint category Loans

Dena Bank — Atm Cards companies

 Guddu Mahto on Feb 15, 2016
Dear sir
My Name Is Guddu Kumar Mahto A/c no 145310031528
sir my atm card is missing by misstek plase block my card...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Online recharge not complete

 rahul harijan on Jan 22, 2016
My mobile no 9638174446 I recharge online for Vodafone site recharge not done but my account transaction is 250 rs is debit for my card no.6072430278067797 ATM card...
Complaint comments  Read comments Complaint category Internet Services

Dena Bank — Housing Loan - Base rate + 1 charges

 travelbs on Jan 21, 2016
When i have took this housing loan i have been asked to sign an document which says i will be getting an intreset rate of Base rate + 1 charges. This looks really an hight intrest even comparing private banks. for example now hdfc, axis bank charges only 9.45% while Dena bank charges me 10.50%. Also no response from bank if Im trying to change this option. Private bank atleast allow you to change these things when you really become aware of this. Please do ever go with this option and I think Dena bank not an best bank to relay with . they charges more intrest thought they say as nationized bank....
Complaint comments  Read comments Complaint category Banks

Dena Bank — Atm failed transaction

 Thakar R on Jan 5, 2016
MY HOME BRANCH - DENA BANK, ADIPUR IFSC- BKDN0330169 ATM transaction for Rs 10000 was failed on 01/01/2016 at BOB ATM. the refund for the same is not credited .I tried Again and again and again... to contact the DENA BANK authority ... (I have all the records... Calls ..) NO result.. Please do needful Thank You....
Complaint comments  Read comments Complaint category Banks

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