Dena Bank Customer Care
Dena Bank
Customer satisfaction rating: 0%
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108
COMPLAINTS

Dena Bank Customer Care

Dena Bank

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Address
Dena Bank, International Division, 5th Floor, Dena Corporate Centre, C-10, G Block, Bandra-Kurla Complex, Bandra [E]
Mumbai
Mumbai City District
Maharashtra
India - 400051

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
14
14


Fax:
Fax:
+91 79 2658 0864
+91 22 2654 5581
+91 22 2654 5999

Customer satisfaction rating
0%
Complaints
108
Pending
0
Resolved
0
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Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Dena Bank related photos (12)

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Dena Bank Customer Care related pictures (12)

Dena Bank Complaints & Reviews

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Dena Bank — POS deduction

 Vishnu Vaishnav on Dec 2, 2016
Fyi

I'm vishnu vaishnav dena bank account holder at-po: ganthiol ta:idar district: sabarkantha, gujarat

From my account two times money deducted first time before diwali amount was 2059.98 rs. And second time it's on today morning at 8:16 am (2-12-2016) same amount.

I'm not awared such type of deduction i'm not understanding which policy they have. They deducting amount from our people accounts whenever they want and before informing us. So i think my money in this bank is not safe. And i never done online transaction beyond capacity.

This...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Bank system and bank manager reply or response during this situation.

 nilu1 on Dec 2, 2016
Dear sir / madam,
Nilesh mehta account holder of your dena bank ambujanagar branch vadnagar, dist: gir somnath. After 09th nov. 2016 every time i was go to bank for withdrawal rupees every time bank manager reply comes no money. Between this duration i was go every alternate day. Same replay comes. Also its atm was not in working condition. Today (02/12/2016) atm is started but dena bank account holder card not operated due system/server problem (Anther bank atm card was running success fully) so i request to manger to solve this problem but manger reply me this is not my job/problem.
Complaint comments  Read comments Complaint category Banks

Dena Bank — Bank staff

 Bindu.varshney on Nov 30, 2016
M Bindu Varshney account holder of your dena bank Rajajipuram branch Lucknow. My son's educational loan is sanctioned from the bank and I had to sent his fee through Neft. Yesterday I went to bank they said to come tomorrow I.e for today but I'm very sorry to say that they made we waited for more than 2 hours and bank staff was busy in arrangements as they had to give farewell to one of their colleague as he was retiring today. They are least concern about clients time and busy in their personal affairs. I'm very disappointed. From last 3 days I'm running for disbursements of the sanctioned loan...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Bank manger of dena bank subzi mandi branch is manipulating fund of his favourite customers after getting bribe

 kunik on Nov 19, 2016
Sir,

I regret to inform that Today I stood in row from 11-00 AM. For depositing amount in my a/c . But the branch manager is taking amount only those parties, who are giving 10% of funds in cash for allowing him to deposit. In this game police staff of ROOP NAGAR Police station is also involved, these are members of Roshanara Bagh club, this practice was started for the last four days. I am unable to deposit that fund from last t wo days because due to this open corruption. Yesterday i want to make one D.D. From myna/c, unfortunately my work was completed in three hours due to malafide...
Complaint comments  Read comments [2]Complaint category Banks

Dena Bank — Staf is bad

 munafbhatt on Nov 17, 2016
Hello sir
My name is munaf and my account numbur is 033310036082

My account is dena benk
Jadar shakha my complant is his shakha staf hi is verry perspective his bed
I got dena benk internet benking veting for 1 month and sir his peon his bad vamtula with my and all staf hisbad
So sirtherefore you are no fluids can take action

Add for dena denk

At& post : jadar
Zip cod :383110
Ifsc : bkdn0130333
Micr: 383018526

Taluka :idar
Dist:sabarkantha
Gujarat...
Complaint comments  Read comments Complaint category Police

Dena Bank — Welcome letter, atm card or better banking not received

 HemrajBhagwat on Nov 17, 2016
Dear Sir/Madam,
This is to inform you that I have opened an account of my wife on 31 Oct 2016 In DENA bank Vikaspuri G block Delhi Branch. Account holder name is Madhvi Bhagwat and account details mentioned as hereunder with RED colour text. We have not received any welcome letter, ATM, or internet banking services from your bench end yet. I have called several times to branch but no one picked up calls. As you aware about current bad situation of banks. we badly need internet banking services and atm card to make some urgent payments. I hope you can understand and help us at earliest.
Complaint comments  Read comments Complaint category Banks

Dena Bank — Miss-behavior by Branch Manager Nair with customers in Pune MG road branch - Bank image is on risk

 Rakesh Shamnani on Nov 13, 2016
Dear Sir / Madam,

This is very painful story but you need to read and take action: (this happened at MG road branch today)

1. Today I sent my father to withdraw 10K INR from my account with cheque, branch manager announced that bank do not have cash and only can give you 5K INR – does it mean Bank at defaulter list???
2. My father called me to change the amount and sign on cheque, I reached and requested manager that I want 10K since I have to pay someone and it’s my own account I want to withdraw also from two days your ATMs are shut where will I go for...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Minimum balance charges applied unnecessarily

 bipinkpatel on Oct 6, 2016
Dena bank had charged me for "min balance" even if i had enough balance in my account. I asked the bank representative to explain me the reason of the charges but he could not explain it to me.. I had raised it to "csc@denabank.co.in,"internet banking cell, data centre"" on 2nd january 2016 requesting to explain me the reason for those charges applied but till date i haven't received any acknowledgement..
Csc had forwarded the email to local bank email id requesting to resolve the query but no reply from them at all...

Looking for satisfactory action on this matter....
Complaint comments  Read comments Complaint category Banks

Dena Bank — Rejecting the Personal loan to the regular salaried customer

 govin46 on Sep 29, 2016
Dear sirMadam
Your Branch Office at Bikaner Rajasthan has denied the regular customer who is having a salary account in the respective bank regarding the personal loan benefit, without giving any valid reason for the rejection. if i am fulfilling the norms pls. provide me financial benefit without any confusion and fuss. I have been the customer for more than 25 yrs....
Complaint comments  Read comments Complaint category Loans

Dena Bank — Debit care/rupay card payment

 muzaffaruddin on Sep 26, 2016
Sir,
I have paid a bill of Rs. 2000/- via Debit card/ Rupay card of postpaid plan. The amount of Rs. 2000/- deduct of my saving account No. 016010005960 on 31.08.2016 at 4.00 P.M. but the airtel did not receive the same till date on 26.09.2016. Airtel told to me please contact Branch Manager payments stop the Gateway of Rupey Card. So please check and resolved the same.
Thanking you

(Muzaffaruddin)
A/c No. 016010005960
Br. Darya Ganj (Dena Bank)...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Amt debited by payment gateway but not received by payee

 BNprajapati on Sep 3, 2016
​I have made order to MEDPLUS india by order no 1509180 for purchasing medicine online at the time of final confirming debit transaction I got error msg 'the host is not available try after some time' but in spite of that my a/c has been debited with the amount as mentioned in cyber receipt i.e Rs 2422.76 then msg from MEDPLUS received that they have not get the said payment hence my order is cancelled

​Cyber Receipt Date:01/09/16 12:04:07 PM
______________________________________________________________
Transaction Details
_______________________________________________________________
Complaint comments  Read comments [2]Complaint category Banks

Dena Bank — Wrong tax deduction from account

 khan rahim on Aug 5, 2016
I, am abdul rahim khan have a saving account in dena bank of branch - kanker (c. g..) my account no 072810003091. wrong tax deduction from account. kanker branch staff is good but has not give me a positive response....
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — BC

 mgmakwana on Aug 4, 2016
DAER Sar me motipaniyali gram panchyat oparetar (VCE) sar me gavme

sabhi seva derahahu muje bank seva bhi denihe likin palitana branas VCE KO

BC KA KAM NAHI DE RAHA ME CSC ME BANK EXAM PASS HU FIR BRANAS

bc ka kam nahi deraha yor parayvet men ko de diya sar yogay respons dene

makwana mansukhbhai ghelabhai

motipaniyali

ph=9586717165...
Complaint comments  Read comments Complaint category Business & Finances

Dena Bank — Call for ATM password

 Jigarjigar Jigar on Jul 14, 2016
I thought you might be interested in this:
I received a call from +918877298266
Who was asking about my Dena bank debit card password & number printed behind card & he was showing him a bank officer
In true caller it shows ATM ID name from Bihar

Kindly work on my tips
Thank you...
Complaint comments  Read comments Complaint category Banks

Dena Bank — Deny to renew atm card

 Rohit Jorwal on Jul 8, 2016
My mother having pension account in dena bank (jaipur m i road branch), and today she visited branch for re-new her atm card but some lady officer refused to renew it because my mother is not educated but she is able to signed her own. if there is such rue how atm issued first time. therefore please look into the matter and provide me further information regarding this....
Complaint comments  Read comments [3]Complaint category Banks

Dena Bank — Misbehaviour and attitude of branch manager

 harshshah_ on Jun 28, 2016
My name is harsh shah. Place :-vejalpore panchmahal gujarat

Complain against branch manager
Branch name: vejalpore panchmahal
Ifsc code: bkdn0220190

We want to apply education loan under government scheme of vidyalakshami educational loan.
For this reason me and my father went in bank for loan information, and we met branch manager on friday 24 june 2016. But he told"come on monday" we said ok. Then we went on monday on the date of 27 june 2016. Then we ask for the same then branch manager told us with attitude"i have no time i hae lots of work...
Complaint comments  Read comments Complaint category Loans

Dena Bank — My wife Bharati Bhoir has not get pension from Dena Bank

 pancard60 on Jun 24, 2016
Sub- Request for release my pension which is hold by you since March 2016
My Naval PPO No- C /NAVY/17157/2015/ 6-8-2015
My Pension Account in Dena Bank Deonar Govandi Branch No-035310035681
Sir,
This is to inform you that, I have retired from Naval Department on 29/2/2016
and I have not received pension since March 2016 up till june 2016 . In result I have not
get any pension amount last 4 Months have been passed .My other departmental person who was retired in March, April 2016 they get regular pension from their bank Account.
In this regard,...
Complaint comments  Read comments [1]Complaint category Banks

Dena Bank — Online payment failed

 majiu on Jun 10, 2016
Dear sir I make online payment to Oxigen Wallet but payment not received to Oxigen Wallet please process my complaint and amount credited to Oxigen Wallet amount 620 date 10-06-2016 please credit amount in Oxigen Wallet my account no. 018710029642 prakash Kumar mali mob. 7383103366 ATM no 6072430187400170 payment receiver Oxigen Wallet. Please credit amount in Oxigen Wallet...
Complaint comments  Read comments Complaint category Other

Dena Bank — Invalid transaction

 kshitizrcet on Jun 4, 2016
An uneven transaction took place from my account, i tried to pay some amount in ebay through debit card payment and the transaction was failed. I tried it twice and it was failed both the time on 3 june 2016. I recieved a message later on morning that an amount of rs. 955 has been debited. I recieved the same message twice and same has happened with my account.

The transaction was failed still the money was debited twice....
Complaint comments  Read comments [6]Complaint category Banks

Dena Bank — Requested for cheque book and not got till today

 Jain_priya on May 20, 2016
I opened this account before 4 years. I am saving account customer. I requested for cheque book more than 2 weeks ago. It's really urgent but bank hadn't provide me till now. I don't how much later speed post is. The meaning of speed post is to sent the item ASAP. But I think so a opening account in dena bank waste of time. Let me make it clear if I hadn't receive cheque book thenow I am going to close this account very soon. Within 2 days I want my cheque book at my given address. Because of your irresponsibility my payment is delayed...
Complaint comments  Read comments Complaint category Banks

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