Follow us
Log in        Register
     
 
Dena Bank Logo

Dena Bank Customer Care

Dena Bank

Dena Laxmi Bldg, 188-A, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Phone:+91 79 2658 4729
Fax:+91 79 2658 0864
 
Go to Dena Bank:    Facebook      

Dena Bank Complaints & Reviews

Dena Bank - Still after repeated reminders, they turned a blind eye to our application for AUTO CLOSURE of our STD.

User
 rameesh718 on Oct 10, 2014
STD NO: 021166025035 Dena Bank. Sachiwalya Corner branch. We have appllied for AUTO CLOSURE of our above cited STD/ FIXED DEPOSIT ie we wanted our STD matured amount to be transfered into our SBA on maturity alongwith all the accrued intetest. Still after repeated reminders to the branch and their grievance customer care centre, they failed to take the needed action but went on sleeping. Their such deficiency brings hell of the trauma to us. This is not the first time when they have shown their such habit of negligence bringing harassment to us. Why should we keep any SBA or STD with such such...
Complaint comments Read comments Complaint category Business & Finances

Dena Bank - Re: ID 103294832 (dena bank)

User
 rameesh718 on Sep 29, 2014
1) In spite of our repeated pointing out to them for Auto Closure of our all STD ie to transfer the matured amount into our SBA on maturity, they turn a blnd eye to all our complaints but go for auto renewal of all our STD bringing trauma, harassment & monetary loss to us. BUT they r not bothered. (2) Almost two weeks elapsed since I submitted their prescribed application form for MPIN for Mobile banking. BUT no Mpin is privided by them. Mr Suhas of Dena Bsnk says- the Mpin has been sent by their HO to them thru courier 5 days back but not reached to them and they cannot do any anything. What a...
Complaint comments Read comments Complaint category Banks

Dena Bank Khargone - Foreign education loan

User
 Gourav_355 on Aug 5, 2014
Dear Sir, I have applied for the education loan at Dena bank Khargone for my foreign education. First they told us to bring our all the accounts to their bank for the security issue. We did it and we prepared all the documents on our own expenses like evaluation reports and search reports for the property. When I was leaving from India bank said that my loan is sanctioned and they are waiting for the letter from the upper branch. After coming to USA, we asked for the first installment of the fee and they said they can't sanctioned the loan. Bank asked for some more documents and we have submitted...
Complaint comments Read comments Complaint category Banks

Dena Bank - against Mr Amit posted at Chhattarpur

User
 vidyarthi on Jul 28, 2014
I am a NRI and wanted to open my account in your Chhattarpur branch as I live there . But the day I visted i saw one person forcing bank staff to sign on some papers for sake of some unity and nobody was working. To my surprise somebody told me he is officers and has full support of higher ups and can do any mischief and harass any body and the people above would encourage him to do all this without any punishment. I was informed that he has been misbehaving like this with even very senior officials of branch. The scene was too rowdy and unacceptable for a disciplined person. It seems his intention...
Complaint comments Read comments Complaint category Society & Culture

Dena Bank - No response from bank employee

User
 diwani on Jul 1, 2014
On dated 27/06/2014 time 11.36am, i am at ratnakar bank atm want to withdraw 10, 000/- due to some internet porblem i did not recived cash & then i received sms that 10, 000/- has been debited from your a/c, then i immediatly complain to ratnakar bank officer this has been happen he suggest me, go to your dena bank and fill the form for this issue, as per him i went on dated 28/06/2014 to dena bank (Bhadrakali branch) nashik i fill the form and subbmited to madam, after this all my atm card is not working in any atm machine i frusted and againg i went to dena bank i told them why i am getting...
Complaint comments Read comments Complaint category Banks

Dena Bank - RC Book required for Claiming insurance of Car

User
 Hitesh Thummar on Jun 6, 2014
i have car loan with dena bank at time of Loan i have submitted orignal RC BOOK to Bank but currently MY car meet an Accident But For claiming Insurance i have to Submit Original RC book to Insurance company but After Many Followup Bank is not Providing Me CAR RC BOOK please suggest What to do ????...
Complaint comments Read comments Complaint category Banks

Dena Bank - REGARDING EDUCATION LOAN

User
 b chandrashekhar on May 22, 2014
i B.Chandrashekhar an account holder in Dena Bank i s interested for an education loan but the manager does not talk to me and whenever i try the manager does not response to it for last 20 days.i am the account holder in the bank for about 15 years.i am a goverment employeer and my salary is credited in the bank. my mobile no. 09229223453...
Complaint comments Read comments Complaint category Loans

V K Srivastava, Chief Manager (Law) , Dena Bank, Gopala Tower, Rajendra Place, New Delhi - Poor Servicing of Honda Activa Scooter by Bhasin Honda

User
 Vimalesh Srivastava on May 1, 2014
I have been recently transferred from Allahabad to New Delhi. On delivery of my Activa Scooter by Aggarwal Packer & Movers, I gave it to Bhasin Honda (Capital Scooters Pvt Ltd- workshop), 56B, Rama Road, Moti Nagar, New delhi-110015. They serviced it through Job Card No. 14JC01377 dt 24/04/14 and charged Rs. 3920/- from me, vide invoice No. 14IWO1362 dt 24/04/14.

I regret to complain that after just 2 days of servicing, Scooter is not getting start, neither Button-start nor kick-Start. It is lying idle at my residence Flat No. 224, Block-7, Prasad Nagar Phase-I, DDA MIG Flats,...
Complaint comments Read comments Complaint category Motorcycles & Scooters

Dena Bank - Wrong Charges

User
 dhire shah on Apr 19, 2014
So far total INR 291.13 have been debited to my saving account for using Dena Bank DEBIT CARD at petrol pump for purchasing of fuel. I tried to search on Dena Bank web site for Applicable Charges on use of Debit Card for procuring fuel at Petrol Pump, but could not find any details related to such charges. To my complaint got feed back to surrender the debit card if I am not happy with the charges. Charge against use of Credit Card is logical & acceptable too. But why one should be charged for using Debit Card? It is a direct use of my own money, no credit from bank. It’s...
Complaint comments Read comments Complaint category Banks

Dena Bank Ulhasnagar - Staff not giving right information

User
 Rajendra Ingle on Mar 12, 2014
Today I went to Dena Bank for activate My Account which is I Didn't use Since 2 yr Also Reactivate my ATM Card Which is Expired so First I Deposit Some Money to my accout but Staff didn't give me any information about Quarterly panalty After deposition bank Staff Told Me Your Account is Deactivated if You Want To activate You have to pay 2074 Rs/- as Quarterly panalty so I told on counter to stop deposit my Rs/- of 3000 She Told Me no Your 2074 Rs/- will Not Deduct From Ur Account but Still I tell her To stop And First I Want Consult About it to Ur Senior but she didn't lesson me...
Complaint comments Read comments Complaint category Banks

Dena Bank, Rambagh (Allahabad) - deduction of charges for cheque return

User
 ved prakash srivastava on Feb 10, 2014
Savings Bank A/c No.115310000320,
I have this account at the above Branch in my wife Anita Srivastava and my (Ved Prakash Srivastava) names jointly(Eor S).I issued a cheque no.499263 for Rs.30, 000/- in favour of "self or bearer" dated 07.02.2014 to deposit
the money in my account at I C I C I bank, This cheque was presented in clearing and it was returned unpaid by Dena Bank, Rambagh, Allahabad branch with objection"TITLE OF ACCOUNT REQUIRED/TITLE OF ACCOUNT WRONG/INCOMPLETE" on 08.02.2014. and Rs.113/-- was deducted by Dena Bank as returning charges.
A...
Complaint comments Read comments Complaint category Banks

Dena Bank - Non refund of NEFT

User
 HOLCIM on Dec 25, 2013
I made an NEFT on 03/10/2013. by mistake i entered wrong account number in NEFT. I requested many times to branch & mailed them to solve this issue. I am attaching communication which I made with Dena Bank.

Regards,

Sanjay Anadkat


From: Sanjay Anadkat <sanjay.anadkat@ambujacement.com>
Date: Wed, Dec 25, 2013 at 3:26 PM
Subject: Fwd: Request for back my money. (Request No-23)
To: zo.rajkot@denabank.co.in, ambuja@denabank.co.in



Dar Sir,

With a huge hope from your end...
Complaint comments Read comments Complaint category Banks

Dena Bank - FAULTY ATM TRANSACTION

User
 Tarun1970 on Sep 29, 2013
SIR I AM A SAVING BANK ACCOUNT HOLDER VIDE ACCOUNT NO 132010031123 AT YOUR PREM NAGAR BRANCH. ON 24.09.2013 I HAVE DONE TRANSACTION THROUGH PNB ATM ATM ID-D1052100 AT 07.17 AM VIDE MY DENA DEBIT CARD NO 4695681320100947 FOR RS 10, 000/- BUT FROM THE ATM MACHINE THE AMOUNT WAS NOT DISPENSED AND I WAS NOT ABLE TO GET THE CASH BUT THE AMOUNT OF RS 10000/- DEBITED FROM MY SAVING BANK ACCOUNT. AS THIS IS A FAULTY TRANSACTION YOU ARE REQUESTED TO CREDIT MY ACCOUNT WITH THE DEBITED AMOUNT OF 10000/- RS. Hoping for early release of amount Regards Tarun Dutta account no 132010031123 email :- Tarun.Dutta@licindia.com...
Complaint comments Read comments Complaint category Banks

Dena Bank - wrong charges and failure to give information under RTI

User
 gopal100 on May 8, 2013
sir/madam, this is to inform you that i myself mr. omprakash mohanlal rathi have current account in dena bank arjuni/morgaon. i have limit of rs 100000
Due to some unavoidable circumstances i failed to deposit the amount. for which they have charged rs 33000 at one time and they are charging still. i have applied information under RTI ACT , but they have not replied since so many months. They have deducted money directly from my saving account and after deducting money they are giving information in back date and giving me threat of legal procedure.so i request you to take strict action...
Complaint comments Read comments Complaint category Banks

Dena Bank, Borivali - East Branch - Complaint against delay in issuing debit card and irresponsible and lazy behavior of Officers

User
 dhaval.bhalala on Apr 13, 2013
Hi,
My name is Dhaval Bhalala, I am hiding account and debit card details to prevent misuse on internet. I am having saving bank account in Dena Bank M.G. Road, Borivali(East) Branch.The Account No. is '0551 10** **64' . I had applied for debit card in the month of December,2012 for which i received the debit card 3 months back but still i have not received the pin to activate the debit card for last 3 months, to take the pin i used to come every Saturday for last 3 months at dena bank since they only issue the pin on whose name the card is issued, I made an complaint against this...
Complaint comments Read comments Complaint category Banks

Dena Bank - Family Pension is not to be credit since last 2 Months in my account

User
 Arunaben Mehta on Apr 10, 2013
Resp Sir,

I am the Railway Pensioner Account with Your Dena Bank Branch Maninagar-west,Ahmedabad,Account No: 006810026023.As my husband dead on dt 9/02/2013, we informed to your Branch manager but he said you contact your DRM Office Baroda & collect the family pension order. As senior citizen i said the procedure is submitted this entire document to Bank the Bank will forward to DRM office & settle the Pension But they are not co-operate with me as senior citizen as well as widow women.

I personnel visited 2-3 times to DRMOffice Vadodara & collect the Family...
Complaint comments Read comments Complaint category Banks

Dena Bank - Rude branch manager and unsatisfactory service and response

User
 lalita_agrawal on Mar 23, 2013
I am operating a savings bank account along with my husband’s account at the Bhayandar West branch of Dena Bank since last 25 years. Of late I was in need of a bank locker and had approached the branch to provide me with the same in case available. I had already inquired at the branch about five to six times and confirmed the availability of the vacant locker at the branch. Upon finalizing my decision of opening a locker with the branch, I wanted to confirm the charges (because every time I inquired I was asked to keep and FD of Rs. 1,00,000 without any justification for the same) and other formalities...
Complaint comments Read comments Complaint category Banks

Dena Bank - Fraud case

User
 Devbrit Singh on Mar 20, 2013
Dear sir,
it is to bring in your kind notice against fraud case of encashment of pay order In Dena Bank,Branch Barra Kanpur.The Syndicate Bank Sharda Nagar Branch has issued a pay order No.869812019912 printing no.4683030 dated 22/01/013 from the A/c.No.86981010003339 named M/s.G.S.Enterprises,Gadarian Purwa (firm owner Mr.Anoop Singh) in favour of Mr.Devbrit Singh Chauhan.This pay order should be used for property deal through a broker.As the First party (M/s.G.S.Enterprises) gave this pay order to that broker to giving the seller Mr.Devbrit Singh Chauhan as advance against...
Complaint comments Read comments Complaint category Banks

Dena Bank Goa / Panjim - sold a plot of land which was forged

User
 lino da gama on Jan 26, 2013
have a story to share and will be grateful if your good office would help

The following is the true statement of facts and i have all documents to prove it

I entered into aggrement with Dena bank panaji Branch by way of auction of plot at nuvem salcette taluka jurisdiction of Margao,the said advertisement appeared in the NT on 05/03/2011.The bids were opened and since i was the higest bidder the plot was given to me ,i paid a total ammount of 11,50,000/-Rupees eleven lakhs fifty thousand only on 27-04-2011and a sale certificate issued to me by Dena bank panaji branch...
Complaint comments Read comments Complaint category Banks

Dena Bank - complaint regarding lost scholarship cheque by bank amount .2500

User
 livearvind on Sep 16, 2012
I had a amount of 2500 scholarship cheque which was issued by Syndicate bank Mathura branch from KRTTC dated 23.05.12. I deposited the cheque (Cheque No.- 417714)at Dena Bank Nyay Nagar , Allahaba (U.P.)Branch. Inspite of depositing the check neither I have received money nor the amount was transferred to my account .Regarding this I complained several times at your Nyay nagar Branch how ever no action had been taken to sort out our problem.
Details of my account are as follows:

Account holder name-Arvind Srivastava
Dena Bank Account No-6005
Branch-Nyay...
Complaint comments Read comments [1] Complaint category Banks

Share this page with others

  
  

Recently Discussed
Dena Bank
Service
Dena Bank
Saving A/c
Dena Bank
Wrong deduction in my SB A/c.
Dena Bank
tractor price of swaraj all models
Dena Bank Complaint
REGARDING TO WRONG DEDUCTION FROM ACCOUNT