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Dena Bank Customer Care

Dena Bank

Dena Laxmi Bldg, 188-A, Ashram Road
Ahmedabad
Ahmedabad District
Gujarat
India - 380009

Customer Care Phone Numbers and Contacts

Phone:+91 79 2658 4729
Fax:+91 79 2658 0864
 
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Dena Bank Complaints & Reviews

Dena Bank - Cash not refunded

User
 Shivam Raj on Apr 14, 2015
I made a debit card transaction on 6th April 2015. The transaction was not successful but an amount of Rs 15000 was debited from my account. Since then I have send multiple emails to Dena Bank, their customer care cell even registered a complaint on their website. I have even called my home branch but they only say it would be credited soon. But till date no action has been taken. My name is Shivam Raj....
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Dena Bank - mobailbanking transfer isueu

User
 jigs27737 on Apr 5, 2015
sir, i m customer of dena bank patri branch ta;-mundra di;- kutch state;-gujarat my ac;- 071910004501 and my name patel jignesh shivabhai. i tried transfre money by mobail banking application but not transfer my family acount and debited my acount.. his branch saurastra gramin bank methan and ac no;-78005863305 and ifsc code;-SBIN0RRSRGB TRANSFER DETAILS;- DATE;-27/03/02015 1. 1000/- TRTR/508614034754/27-03-2015 14:42;58/MBT 2. 1000/-TRTR/508614034763/27-03-2015 14:45:58/MBT 3. 49000/- TRTR/508614034833/27-03-2015 14;55:07/MBT PLZ CHEK THIS DETAIS AND REPLY ME WT ABOUT IT MY MO.9979727737...
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Dena Bank - cashier bad behaviour

User
 Umar Mistry on Mar 30, 2015
Dear Sir With Due Respect, I Subhadra Devi W/O Sh.Dadan Singh R/o C-326 Metro Vihar phase-1 Holambikalan Delhi-110082. In Dena bank of kutch district-bhuj abdasa VILL -NALIYA the cashier misbehaved with me when i m depositing mony he use to throw sleep book like a gaarbej when we are telling to manager he is saying that I can say to him not to do but dont have power to do exect of saying he using local language..not only me even in village so many persons are there to whoom cashier is doing miss behave, most of person of village are illletret so they are not taking any action .even most of person...
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Dena Bank - Amount debited but no cash dispenced

User
 Yogesh Kharate on Mar 5, 2015
Sub: Deducted Cash of Rs 10, 000/- through Vakrangee ATM No: NMH00001, Marol (Transaction ID S37311305, Description:- CWDR/000000827371/27-02-2015/19:06:11/NFI) Sir, With reference to above subject matter, I have a Saving Account in Dena Bank & A/c No: 062910029376 in the Name of Yogesh Dnyandeo Kharate. And I am gone to withdrawal of Rs 10, 000/-(Rupees Ten Thousand Only) on 27th February 2015, through ATM No: NMH00001 Vakrangee ATM Marol (Transaction ID S37311305, Description:- CWDR/000000827371/27-02-2015/19:06:11/NFI) but cash not received and amount deducted from...
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Dena Bank - Illegal deduction violating RBI rules. No end to harassment.

User
 rameesh718 on Jan 18, 2015
18.1.2015 ID: 103294832 The reply by Dena Bank is nothing but bogus & vague just to avoid their legal liabilities for their DEFICIENCY and NEGLIGENCE which amount to harassment trauma and monetary loss. 1. They use such a software CBS system as agreed by them whereas the FD matured amount under auto closure instruction fails to get credited on holidays. And on the next working day too it gets into SBA only at the end of the day. This is daylight robbery. We have other top reputed banks emailed replies where they categorically said Auto Closure works on any holiday as there is no...
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Dena Bank - Persistent harassment by DENA BANK, Sachiwalaya Corner Branch, Mumbai 400021

User
 rameesh718 on Jan 4, 2015
My Dena Bank Cust. ID: 103294832 The following grievances got to be answered by Dena Bank, point to point without beating about the bush. They run a bank and they are under legal liabilities to answer logically without making fool of me which they have been doing after each harassment. 1. Cheques get cleared on the third day. I got it clarified with many other banks. Dena bank failed to clear my bank draft in 3 days. They took 8 days. WHY? 2. Their ATM Debit card failed to work. And this happens frequently. I have sent them the print of failed ATM slip notes. This is purposeful harassment....
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Dena Bank - withdrawal form is tear by bank manager at Tarsadi Branch Kosamba. Surat Gujarat.BKDN0230642

User
 Bharat Gamit on Dec 28, 2014
Respected, sir i would like to state that My Father visited to the bank on 13/11/2014 on that day he has submit Adhar Card &Other document to the branch& deposit 500 RS. But on the date of 13/12/2014 My parents visited to the bank the manager has said you are not eligible to withdrawal money & then He tear form of withdrawal form & with insult he send back them. Please i request you to find CCTV footage in your bank and do justify. pl Reply if possible. With Thanks. A/C-No--064210007521 Vasantiben Muljibhai Gamit Time between -apx 12.30pm to 13.00pm Bharatkumar Muljibhai...
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Dena Bank - atm card validity is expired on november 2014

User
 jiragegp on Dec 20, 2014
Dear sir, My ATM card number is 4695 6804 3840, this is dena bank ATM card expired November 2014 but not receive me ATM valid date. my account is in Dena bank Branch angar is not give service and information about ATM card. That cause i will calling to dena bank custmer care number 1800 2336427 but no any could help me....
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Dena Bank - no action is taken yet on fraud

User
 twink on Dec 5, 2014
I have complain against dena bank.I have account in denabank naranpura branch ahmedabad.From my account 32000rs have been wrongly debited by somebody.I need my money back.Entrys shows online payment which we have not done.By asking bank they answered to us its not there responsibility as its is done by hacking account or card .We need some solution its public bank not private.I need a solution at any cause...
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Dena Bank - Conspiracy of Dena Bank branch manager, Maninagar East, Ahmedabad

User
 Maulik Doshi on Nov 1, 2014
Note: Forwarded message attached -- Original Message -- From: "Maulik Doshi"maulikdoshi75@rediffmail.com To: csc@denabank.co.in Cc: maneas@DENABANK.CO.IN, zo.ahmedabad@denabank.co.in Subject: Re: Locker Acess Denied Maulik R. Doshi General Manager - Production TRANSERVE DISC TECHNOLOGIES LIMITED. Lagos, NIGERIA. +2348127459878, +2347029086651. Get your own FREE website, FREE domain & FREE mobile app with Company email. Know More >Dear Mr. Bura, Good day. With reference to your under mail, instructing your respective offices to resolve the matter, I...
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Dena Bank - Still after repeated reminders, they turned a blind eye to our application for AUTO CLOSURE of our STD.

User
 rameesh718 on Oct 10, 2014
STD NO: 021166025035 Dena Bank. Sachiwalya Corner branch. We have appllied for AUTO CLOSURE of our above cited STD/ FIXED DEPOSIT ie we wanted our STD matured amount to be transfered into our SBA on maturity alongwith all the accrued intetest. Still after repeated reminders to the branch and their grievance customer care centre, they failed to take the needed action but went on sleeping. Their such deficiency brings hell of the trauma to us. This is not the first time when they have shown their such habit of negligence bringing harassment to us. Why should we keep any SBA or STD with such such...
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Dena Bank - Re: ID 103294832 (dena bank)

User
 rameesh718 on Sep 29, 2014
1) In spite of our repeated pointing out to them for Auto Closure of our all STD ie to transfer the matured amount into our SBA on maturity, they turn a blnd eye to all our complaints but go for auto renewal of all our STD bringing trauma, harassment & monetary loss to us. BUT they r not bothered. (2) Almost two weeks elapsed since I submitted their prescribed application form for MPIN for Mobile banking. BUT no Mpin is privided by them. Mr Suhas of Dena Bsnk says- the Mpin has been sent by their HO to them thru courier 5 days back but not reached to them and they cannot do any anything. What a...
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Dena Bank Khargone - Foreign education loan

User
 Gourav_355 on Aug 5, 2014
Dear Sir, I have applied for the education loan at Dena bank Khargone for my foreign education. First they told us to bring our all the accounts to their bank for the security issue. We did it and we prepared all the documents on our own expenses like evaluation reports and search reports for the property. When I was leaving from India bank said that my loan is sanctioned and they are waiting for the letter from the upper branch. After coming to USA, we asked for the first installment of the fee and they said they can't sanctioned the loan. Bank asked for some more documents and we have submitted...
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Dena Bank - against Mr Amit posted at Chhattarpur

User
 vidyarthi on Jul 28, 2014
I am a NRI and wanted to open my account in your Chhattarpur branch as I live there . But the day I visted i saw one person forcing bank staff to sign on some papers for sake of some unity and nobody was working. To my surprise somebody told me he is officers and has full support of higher ups and can do any mischief and harass any body and the people above would encourage him to do all this without any punishment. I was informed that he has been misbehaving like this with even very senior officials of branch. The scene was too rowdy and unacceptable for a disciplined person. It seems his intention...
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Dena Bank - No response from bank employee

User
 diwani on Jul 1, 2014
On dated 27/06/2014 time 11.36am, i am at ratnakar bank atm want to withdraw 10, 000/- due to some internet porblem i did not recived cash & then i received sms that 10, 000/- has been debited from your a/c, then i immediatly complain to ratnakar bank officer this has been happen he suggest me, go to your dena bank and fill the form for this issue, as per him i went on dated 28/06/2014 to dena bank (Bhadrakali branch) nashik i fill the form and subbmited to madam, after this all my atm card is not working in any atm machine i frusted and againg i went to dena bank i told them why i am getting...
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Dena Bank - RC Book required for Claiming insurance of Car

User
 Hitesh Thummar on Jun 6, 2014
i have car loan with dena bank at time of Loan i have submitted orignal RC BOOK to Bank but currently MY car meet an Accident But For claiming Insurance i have to Submit Original RC book to Insurance company but After Many Followup Bank is not Providing Me CAR RC BOOK please suggest What to do ????...
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Dena Bank - REGARDING EDUCATION LOAN

User
 b chandrashekhar on May 22, 2014
i B.Chandrashekhar an account holder in Dena Bank i s interested for an education loan but the manager does not talk to me and whenever i try the manager does not response to it for last 20 days.i am the account holder in the bank for about 15 years.i am a goverment employeer and my salary is credited in the bank. my mobile no. 09229223453...
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V K Srivastava, Chief Manager (Law) , Dena Bank, Gopala Tower, Rajendra Place, New Delhi - Poor Servicing of Honda Activa Scooter by Bhasin Honda

User
 Vimalesh Srivastava on May 1, 2014
I have been recently transferred from Allahabad to New Delhi. On delivery of my Activa Scooter by Aggarwal Packer & Movers, I gave it to Bhasin Honda (Capital Scooters Pvt Ltd- workshop), 56B, Rama Road, Moti Nagar, New delhi-110015. They serviced it through Job Card No. 14JC01377 dt 24/04/14 and charged Rs. 3920/- from me, vide invoice No. 14IWO1362 dt 24/04/14.

I regret to complain that after just 2 days of servicing, Scooter is not getting start, neither Button-start nor kick-Start. It is lying idle at my residence Flat No. 224, Block-7, Prasad Nagar Phase-I, DDA MIG Flats,...
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Dena Bank - Wrong Charges

User
 dhire shah on Apr 19, 2014
So far total INR 291.13 have been debited to my saving account for using Dena Bank DEBIT CARD at petrol pump for purchasing of fuel. I tried to search on Dena Bank web site for Applicable Charges on use of Debit Card for procuring fuel at Petrol Pump, but could not find any details related to such charges. To my complaint got feed back to surrender the debit card if I am not happy with the charges. Charge against use of Credit Card is logical & acceptable too. But why one should be charged for using Debit Card? It is a direct use of my own money, no credit from bank. It’s...
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Dena Bank Ulhasnagar - Staff not giving right information

User
 Rajendra Ingle on Mar 12, 2014
Today I went to Dena Bank for activate My Account which is I Didn't use Since 2 yr Also Reactivate my ATM Card Which is Expired so First I Deposit Some Money to my accout but Staff didn't give me any information about Quarterly panalty After deposition bank Staff Told Me Your Account is Deactivated if You Want To activate You have to pay 2074 Rs/- as Quarterly panalty so I told on counter to stop deposit my Rs/- of 3000 She Told Me no Your 2074 Rs/- will Not Deduct From Ur Account but Still I tell her To stop And First I Want Consult About it to Ur Senior but she didn't lesson me...
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