Dena Bank — amount debited wrongly and not credited in another account

Address:

DENA BANK, N.K. HOUSE. VASNA, AHMEDABAD, Ahmedabad, Gujarat, 380007

Amount was debited from my account on 6th january of rs. 32678 but the same was not reflected in gst account. I have made payment for gst challan and it was saying as unpaid. I have made complaint to gst department and they have replied that it was mistake of bank and no payment is received. Amount involved is very high and if i will not get reverse of that amount, i may not be able to make payment on time and it will be penalty for me.