Dena Bank — complaint about not receiving the cash from the atm but the account is debited

Dear sir,

I went to bank of baroda atm of mahavir enclave branch and withdrew an amount of ₹20000, on 04/10/2019 but the cash was not dispensed from the atm and the account is debited with the same but i am unable to receive the amount.
So, please look into the matter asap.
Account no[protected]
My account is registeres in mayapuri branch.