[Resolved]  Dewan Housing Finance Corporation [DHFL] — disbursement issue

Address:Thane, Maharashtra, 400612

My home loan application no is : 01858155 and my loan is already sanctioned. I had received letter of offer cum acceptance from DHFL as well legal team confirmation letter. However yet I had not recieved my loan amount.

I mailed them today asking about the status They are telling that it is been cancelled as the customer was not contactable.

This is not truth as everyday I was in touch with the sales executive from thane branch.

This is highly disappointing & irritating.

After getting the confirmation from DHFL I got property registered too.

I am really not sure what to do?
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Jan 4, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 13, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Asfa,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number as well to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Nov 28, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Asfa,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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