Submit a Complaint
Loans
Dewan Housing Finance Corporation [DHFL]

[Resolved]  Dewan Housing Finance Corporation [DHFL] — Double processing fee paid for Home loan

Address:Mumbai City, Maharashtra, 400601
Website:www.dhfl.com

Hi,

This is in regards to the Home loan we have with Diwan Housing Finance Ltd.In the year 2013 we had received a Loan saction letter fron DHFL however due to some reason the deal of our house was cancelled and accordingly there was no disbursement of loan.However they took a loan processoing fee of Rs.32000/-although there was no disbursement.

In the year 2014 we finalize another house and received a second sanction for the House.This time again we paid processing fee of Rs.20000/-with a assurance from them that they will pay back us the previous processing money we had paid them.

We had approach the Borivali(West) DHFL office manager as well as send a e mail on their email id multiple times however we didn't received any positive response from them.

Request you to look into this issue and help us to get our dues back.

We have the bank statement and bank receipts as proof of when the money was paid to DHFL, and even after multiple attempts we have not yet received the refund of the amount

Regards,
Tejashree
Was this information helpful?
No (0)
Yes (0)
Aug 5, 2021
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Complaint comments 
3 Comments

Related Dewan Housing Finance Corporation [DHFL] reviews

[Resolved]Dewan Housing Finance Corporation [DHFL] - Clss application number not gave by DHFL2[Resolved]Dewan Housing Finance Corporation [DHFL] - Unethical behaviour, charging of predatory rate of interest1[Resolved]Dewan Housing Finance Corporation [DHFL] - Request to return the Original documents & NOC[Resolved]Dewan Housing Finance Corporation [DHFL] - Loan irrulagarlties on Top-up loan[Resolved]Dewan Housing Finance Corporation [DHFL] - Closure letter1
View all 1046 Dewan Housing Finance Corporation [DHFL] Reviews

Comments

Dear Mr. Vijay Phatak,

We are keen to assist you with your concern. Kindly message us your mobile no. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Reply
Dear Mr. Vijay Phatak,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Reply
Dear Mr. Vijay Phatak,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards
DHFL Team
Reply

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dewan Housing Finance Corporation [DHFL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    1046
    Pending
    0
    Resolved
    738
    View all 1046 Dewan Housing Finance Corporation [DHFL] reviews & complaints
    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
    View all Dewan Housing Finance Corporation [DHFL] contact information