Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — EMI Fraud Payment Complaint

meet.sagar

from Mul, Maharashtra

Address:	Thane, Maharashtra, 421306
Website:	www.dhfl.com

Hello Sir,

I was not getting any reply from customer care executive and managers on My Fraud payment

1)

Receipt No: 2406544 (Date: 18/04/2016)
Amount paid: Rs.23700K
Received By Bhushan Palekar

2)

Receipt No: 2406516 (Date: 13/04/2016)
Amount paid: Rs.22000K
Received By Bhushan Palekar

And also in September double EMI (Rs:23742K) Deduct from my account.

This is My account details :

Loan Code : 00001500
Customer Code : 00777038

I have visited Kalyan Branch then Thane Branch and last Dahisar Branch but No response from anyone.

I want My payment Refund

Please do the needful ASAP

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May 10, 2017

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2016

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Meet Sagar,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL

Verified Support

Nov 30, 2016

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Mr. Meet Sagar,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on[protected].

Regards,
DHFL Team

Dec 20, 2016

Updated by meet.sagar I am not satisfied with this answer.
Branch manager says will get back to you.
and When Police will says no loss recover...bla bla bla
then will see...

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Comments

ROSH Kumar

from Mumbai, Maharashtra

Dear Customer, Your EMI of Rs.17090 for DHFL loan no.00041350 is due on 10-Nov-2016. Kindly maintain sufficient Funds in your bank account before due date
Only this massage forwarded to me but not yet loan kit and interest paid statement provided to me I have to submit Income tax declaration so loan documents and statement urgently required

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Nov 29, 2016

Verified Support

Dear Mr. Rosh Kumar,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
Team DHFL

Dewan Housing Finance Corporation [DHFL] Customer Care's response, Dec 6, 2016

Verified Support

Dear Mr. Rosh Kumar,

We understand that our customer care team has looked into your query and provided the best possible resolution via email. We hope we have been able to clarify the concern raised by you.

For any other account related query you may contact our customer care team directly by sending a mail to [email protected] or by phone on 1800 3000 1919.

Regards,
Team DHFL