Dewan Housing Finance Corporation [DHFL] — Fraud (charging high rate of interest)

Address:

Near Rustomjee Scholl, Dahisar-W Mumbai

I have taken Mortgage Loan in Feb 2014 at Variable Rate of Interest 14.15% for 15 Years having Loan Code No. 1048. Till Feb 2021 I have paid total 81 EMI out of total 180 EMI. Balance EMI should be of 99 month (EMI) but in DHFL system they are showing 128 Month (EMI), difference of 29 EMI. Last month in Feb 21 I have visited DHFL Dahisar Branch for enquiry and they are saying that due to Increase in rate of Interest your EMI Month has increased. My current rate of Interest is 15.17%. Neither I have received any Message nor any email for increase in ROI from DHFL.
Since 2014 RBI has reduced the REPO rate by 4% then how come DHFL rate of interest is increasing. If things remain same no one will be able to close there Loan Lifetime. I have taken the Loan of Rs.13 Lac. Out of which I have already paid Rs.14.46 Lac & Still they are asking me to pay Rs.22.85 Lac. Continuously they are harrassing the customer.
I request you to please Reduce my Rate of Interest so that i can clear my Loan asap.