Dewan Housing Finance Corporation [DHFL] — grievances against loan

Address:

bhopal

This is in regard of an issue i am facing with dewan housing finance corporation limited. i want to bring this to your kind attention that the staff does not behave properly with its valuable customers and is uncooperative. i, jiyandaram dawani, had taken a loan on two of my accounts. (A/c:*1199 , *2614). As a security against the loan, registries of a farmland, my residence and two offices were kept. The loan for later force closed on[protected]. The company has a policy of deducting the interest amount in advance naming it as pre-emi. the due date for payment is 10th of every month. According to the account statement released on 5th of may 2019. The required payment of 25, 72, 384 and 1, 06, 65, 257 was done and dues cleared. Initially there were a lot of issues raised and weren't ready to accept the payment as well. The non government financial service provider dhfl is now demanding me to pay the emi for the entire month. According to generic norms i am not liable for this excess amount being demanded. The organisation has been threatening me and refuses to release the documents. I have constantly been receiving calls from numerous numbers and trash talking and torturing. This act of forcing the costumer is clearly violating human rights.
I would like to request all my copies and a noc. I have visited dhfl office for the same but i have been ignored and embarrassed and given no solutions. please look into the matter and do the needful.
Warm regards.