[Resolved]  Dewan Housing Finance Corporation [DHFL] — home loan interest rate increase on 15th nov 2018 saying rbi has hiked.

Address:Hyderabad, Andhra Pradesh, 500082

I (Sreedhar Babu Kanuri) is having a home loan account with loan code no: 00043529. And on 14th November 2018, i received a message saying that RBI has increased interest rate and hence my home loan rate is also increased.

Home loan rates changed in the last 1 year.
1) 8.95% on 13/07/2017.
2) 9.15 % on 11/04/2018.
3) 9.32 % on 11/06/2018.
After paying conversion charges of Rs 2500, interest rate reduced to
4) 8.85 % on 01/07/2018.
Without any intimation again interest rate increased to
5) 8.95 % on 13/07/2017.
6)9.10 % on 10/08/2018.

Now again on 15th Nov 2018. i got a message saying that interest rate increased due to rbi norms.
7) 9.35% on 15/11/2018.

I Just want to understand on what basis interest rates have been changed on 15th Nov 2018. i just need the rbi circular about interest rate increase.

I am asking for the circular of RBI in which interest rate hiked. But they are saying they cannot provide the information.

Thanks
Sreedhar Babu Kanuri
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Jan 9, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Nov 20, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Sreedhar,

We have forwarded your query to the concerned team. However, request you to share your email ID and mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Dec 05, 2018
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Sreedhar,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
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