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Dewan Housing Finance Corporation [DHFL]

[Resolved]  Dewan Housing Finance Corporation [DHFL] — Increase of Interest rate

Address:500081

My interest rate was 10.25 % on APR 2008 when started, by September 2013 it rose to 14.00 %, by the time I contacted them and got it reduced to 10.25 by Feb 2015 the damage is already done. I do not know what on earth has happened, the only thing they say is that we have to contact them and ask to reduce :-(. I did not get any information about the increase of interest rate except for the first time when it was raised to 11.25 from 10.25. A loan can change the picture of your life.
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Aug 5, 2021
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Comments

Dear Keerthi,

We are keen to assist you with your concern. Kindly message us your mobile no. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Reply
Dear Keerthi,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Reply
Dear Keerthi,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards
DHFL Team.
Reply

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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