Dewan Housing Finance Corporation [DHFL] — Loan update loan app no 01271186

Address:

Mumbai City, Maharashtra, 400016

I have applied for home loan in dhfl in last month on 3 feb 16 and given all the documents which are required for loan. After few days post all verification they called me for submission of my original property papers and said to do franking of paper & notary, etc. I did all these things. Still not received a single communication from dhfl. Every time i am calling the person who has source my loan he is not answering the phone and just text me will call you back. Dhfl keep saying will call you once received the confirmation. I am really surprised to see such pathetic service where in customer is totally handicapped for his loan status. On the basis of dhfl i had gone ahead and completed my registration of my property with paying registration charges and down payment to the owner. While applying for the loan i was told you will get the interest rate of 9.5% wherein now they are saying it would be 9.8%.I am failed to understand it. This is a mental harassment where in you ask the customer to do all his pre payment but don’t give any update. I had to submit my it returns with home loan for 2015-16 now we are already in 2016-17. In spite of calling my agent daily i am getting no reply from him. Sorry to say but if such kind of service i am receiving before taking the product what should i except post taking it.
Loan app no 01271186