[Resolved]  Dewan Housing Finance Corporation [DHFL] — Not returning the dues

Address:Gurgaon, Haryana, 122002

I applied for home loan to DHFL bank and I cancelled the loan also because which was said, was not followed. The EMI of Rs 25, 845 (cheque no.-592545)was deducted before disbursing the loan in my account. My two cheque were encashed without any prior information to me.It was told that loan interest rate would be 9.55 but it was 10.02 on the paper. I was assured that the receipt of paid fee of Rs. 16, 400 would be sent via mail but it is not sent till today. It is requested many times to return all my documents and fee (six cheque, Rs. 16, 400 and the documents of property and mine ) but no action is taken on my requests and the bank is asking the details which are not provided to me i. e- loan account no., branch of my registered email id etc. again and again not returning my dues.

BY- Sandeep Sharma
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Aug 5, 2021
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Jyoti22391,

We are keen to assist you with your concern. Kindly message us your mobile no. and email ID where we can contact you.

Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Dear Jyoti22391,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Dear Jyoti22391,

Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.

Regards
DHFL Team

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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