Dewan Housing Finance Corporation [DHFL]

Dewan Housing Finance Corporation [DHFL] — PMAY Subsidy, incorrect income category

Sumeetgm89

from Nagpur, Maharashtra

Nov 16, 2021

Address:

nashik

My loan was disbursed in March 2016. My father was the first applicant and I was co-applicant. Our joint family income that time was 4.63 lakhs (As per DHFL records as well). That should place me in the LIG category, but DHFL has placed me in the MIG category (annual income above 6 lakhs) and are denying to submit my application for PMAY subsidy because for MIG category loans disbursed in that period are not eligible. Tried contacting their office, they asked to contact support, have been trying to get this sorted out with their support for more than a year now, always getting generic responses from them. No help whatsoever.

Was this information helpful?

No (0)

Yes (0)

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Dec 22, 2021

Updated by Sumeetgm89 No use at all, their support keeps saying the same ###, dates for mig are this this. I keep telling i should be in the lig category and hence am within the eligible date range, but their generic response is always the same. the government's complaint portal is also the same, no use. They just keep giving the same generic response again and again. Is there no way to stop these guys from doing their own thing even if it is wrong?
This portal is useless as well. They just let the company know that a complaint was received and their job is done. Nothing after that. Whether complaint was properly resolved or not, these guys have nothing to do with it