Comments
I Ashish Kumar Srivastava lived in Sitapur (up) and I need home loans so I went to DHFL for Home loans. I have paid Rs 2863/- of cheque behalf of DHFL. This is charges of Processing fee. My file is process Mr Amit Srivastava who is sales officer in DHFL. I was submit my all docs date was 21/02/2016 and my processing fee deduct in my bank A/C as on dated 19/03/2016 Rs 2863/-, after that they are calling me for credit confirmation and Feild officer come my rental house for feild verification survey and both told me that loan sanction done will be 10 days. After passing 5 or 6 days when I called to Mr Amit then he told me that my loan has hold due to some reason but nobody Inform me that my loan is rejected. I have called DHFL toll free no[protected] then call center person said me that my file is not login then 07/04/2016 I visited in DHFL Office at Sitapur location then Branch Manager told me that my file is rejected. Main thing is nobody inform me no calls no any messages form there that my my loan is reject. When I called Mr Amit then he told new things. At last they told me that if I need really home loan then I will pay again Rs 1700/- for re login fee. I dont know why should they need more amount when I pay already. So my Request is this my amount should be refundable. Please do the Needful.
Reply
Dear Mr. Ashish Srivastava,
We are keen to assist you with your concern. Kindly message us your mobile no. and email ID where we can contact you.
Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team
We are keen to assist you with your concern. Kindly message us your mobile no. and email ID where we can contact you.
Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team
Dear Mr. Ashish Srivastava,
We would like to inform you that we are yet to receive your contact details.
We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team
We would like to inform you that we are yet to receive your contact details.
We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.
Regards,
DHFL Team
Dear Mr. Ashish Srivastava,
Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.
Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.
Regards
DHFL Team.
Your complaint is o[censored]tmost importance to us. However as we have not received your contact details your complaint has been closed from our end.
Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone[protected] for further assistance.
Regards
DHFL Team.
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![Dewan Housing Finance Corporation [DHFL] Phone](/img/bn/phone.svg "Dewan Housing Finance Corporation [DHFL] Phone"){kind=small}
+91 22 6600 6999
+91 22 6106 6800
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201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200