Dewan Housing Finance Corporation [DHFL] — Rate of interest reduce

Address:Kalpalathika Tower DHFL,45/23, Dr Ambedkar Rd, KG NTR Heritage, Sadras, Kodambakkam, Chennai, Tamil Nadu 600024

Dear Sir/Madam,

Name : SARAVANAN
Loan Code:00000140

I have taken Home loan from DHFL, now I am paying interest rate of 9.87%, which is very higher in the current market.
I tried to contact them multiple times to get my interest rate revised as my loan is on floating. Every time they are mentioning some reasons that I could not understand really being an ordinary person.

Even in DHFL portal I see the interest rate 6%, but why it is not applicable to me. Also kindly note they increased my Home loan to 9.87% from around 8.65%, when the market was with high interest rates. Now the thing that I could not understand is why they dont decrease interest when they increase when required as per market.

Could you please get this sorted out. Even for PMAY also they gave some lame reasons did not allow me to have it.

SARAVANAN
[protected]
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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