[Resolved]  Dewan Housing Finance Corporation [DHFL] — refund amount not yet received

Address:Ludhiana, Punjab

I applied a for a home loan which was sanctioned vide loan account no. 4417 in the month august, 2018, but the amount was not disbursed and then got cancelled. Even after putting many e-mails, i have not yet received any refund which includes one pre - emi also. The total amount of refund is more than rs. 17000/- which i now demand with applicable interest. Their customer care never picks up the call and emails to them have gone unanswered.
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Jun 7, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Anjali,

We have forwarded your query to the concerned team. However, request you to share your email ID & mobile number to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Apr 24, 2019
Updated by anjaliverma
Dear Team DHFL,
Thanks for your reply in this regard. Please note the details as below:
E-mail Id: verma.[protected]@gmail.com
M. NO. [protected]
Verified Support
Apr 24, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Anjali,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
Verified Support
May 07, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response
Dear Anjali,

We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Complaint comments 

Comments

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I have applied for home loan and it is sanctioned but disbursement time it is hold for the bank internal matter so I want to get back the my MODT but your 8selsexecutive said it is not refundable so I requesting to you you please make refund the amount

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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