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Dewan Housing Finance Corporation [DHFL]

[Resolved]  Dewan Housing Finance Corporation [DHFL] — refund awaited since 5 months

Address:Lucknow, Uttar Pradesh, 226001

I applied afor a home loan which was sanctioned on 20/9/2018 and then got cancelled without informing me any reason. I got refund of Rs. 7006 out of Rs. 13614/- Still waiting for remaining Rs. 6608 which I now demand with applicable interest. Their customer care never picks up the call and emails to them have gone unanswered. During my payments for loan they used to stand on my head reminding me for payment. Their employees are completely untrustworthy and do not share any information clearly and completely despite demanding. They talk very rudely.
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Jun 6, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 15, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear David,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan application number so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Apr 15, 2019
Updated by DavidSinghIndia Loan Number: 1913672
Verified Support
Apr 23, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear David,

We have forwarded your query to the concerned team. However, request you to share your email ID & mobile number to help us trace your issue and resolve it at the earliest.

Regards,
Team DHFL
Apr 23, 2019
Updated by DavidSinghIndia Contact number: [protected]
Email: [protected]@gmail.com
Verified Support
May 06, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear ‎David,

We understand that our team has connected with you & has addressed your concern. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
May 13, 2019
Updated by DavidSinghIndia I am still waiting for my refund to be furnished. No one from DHFL has contacted me. My complaint still stands unresolved.
Complaint comments 
3 Comments

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Comments

Loan Number: 1913672. Mail sent.
Reply
My only question is why DHFL is increasing interest rate again and again? RBI is cutting their REPO rates every time but DHFL is running the company by it's own rules. I want RBI or Consumer court take a strict action against DHFL so that they will think 1000 times before doing these kind of rubbish things again.
Thank you
Reply
Mehta Naveen's reply, Apr 9, 2019
Actually i am complaining about DHFL as they are playing with middle-class peoples who have taken home loan from them. I took a home loan one year ago and at that time the interest rate was 9.2% but after a year increasing 5 times it has gone up to 10.42%.

I sincerely want consumer court to take strict action against DHFL so that they will never think about these kind of rubbish things. Thank you
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 16, 2019
Verified Support
Dear Naveen,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 23, 2019
Verified Support
Dear Naveen,

We would like to inform you that we are yet to receive your contact details. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 25, 2019
Verified Support
Dear ‎‎‎‎‎‎‎‎‎‎‎‎Naveen,

Your query is of utmost importance to us. However as we have not received your contact details. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
I am still waiting for my refund to be furnished. No one from DHFL has contacted me. My complaint still stands unresolved.
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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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