Dewan Housing Finance Corporation [DHFL]

[Resolved] Dewan Housing Finance Corporation [DHFL] — wrong charges and harassment

vinodkumar23

Address:

Hyderabad, Telangana, 500016

DHFL is really has very pathetic service in all aspect its been around more than 3 years and i took loan and i was paying the emi on time and after that due to financial problems i could not pay the emi how ever i made payment only as per guidance from customer and branch managers even after paying online dhfl has presented the ECS and money debited from bank which is very much lose for my cbill score and need to pay to my bank and and dhfl has charged for check bounce it is fault with DHFL and i was about to transfer the loan to other bank then dhfl called me and informed will reduce rate of interest but till not reduced and increased ROI twice .and collection agent A RAJU is calling and harassing to pay the charges.
i have escalated to dhfl customer care and nodal offices but no single response look how irresponsible and careless of customer issue

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Jul 25, 2019

Complaint marked as Resolved

Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.

Verified Support

Jun 24, 2019

Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Vinod,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number. so that we can contact you.

Alternatively, you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team