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Dewan Housing Finance Corporation [DHFL]

[Resolved]  Dewan Housing Finance Corporation Ltd — loan code no. 00044362, reduction of interest rate

Dear sir,
I am complaining against dhfl bank home loan segment,

I, praveen aggarwal would like to put your attention that i have taken a home loan with dhfl vide loan code no: 00044362 for rs.28, 45, 853/-. Interest rate 8.70% p. A. On may, 18

In the short span of time period of 10 months my interest rate has been hiked to 9.72% from 8.70% which is very huge jump, whereas the rbi repo rate has been decreased, apart that it is very higher side in comparison of the market.

So i request you to reduce my interest rate at 8.70%.

I also requested to increase my home loan emi around rs. 27500/- but also no action taken on that, even though my emi has been decreased without my consent, this feel me that to earn more & more interest is the only agenda of dhfl, without the take care of customers. So please increase my emi by rs 27500/-

Regards
Praveen aggarwal
Mb. No. [protected]
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May 18, 2019
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
Verified Support
Apr 11, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Praveen,

We have forwarded your query to the concerned team. However, request you to share your email ID to help us trace your issue and resolve it at the earliest.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
Team DHFL
Verified Support
Apr 17, 2019
Dewan Housing Finance Corporation [DHFL] Customer Care's response Dear Praveen,

We understand that our team has connected with you & has addressed your concern via email. Kindly acknowledge the same.

Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Complaint comments 
2 Comments

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Comments

My email ID is praveen.[protected]@gmail.com

but if you want I have given my Mobile no., You can contact me over there, I have given my loan account no. there, with that you can trace my all details.

Firstly i submit my request at only the mail ID you are approaching but no positive response received only a typical unsatisfied reply.

Hope for a early & positive reply from your side or atleast once to connect with me over phone.

regards
Reply
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 15, 2019
Verified Support
Dear Praveen,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours.

Regards,
Team DHFL
I m also facing problem about Rplr increases, Balance period incresed from 229 to 245. Which is 240 month only i take. Worst Home loan provider.
Reply
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 16, 2019
Verified Support
Dear Syed,

We are keen to assist you with your concern. Kindly share with us your email ID, mobile & loan account number so that we can contact you.

Alternatively, you can call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 23, 2019
Verified Support
Dear Syed,

We would like to inform you that we are yet to receive your contact details. Please share the same as it will help us get in touch with you at the earliest.

Regards,
DHFL Team
Dewan Housing Finance Corporation [DHFL] Customer Care's response, Apr 25, 2019
Verified Support
Dear ‎‎‎‎‎‎‎‎‎‎‎‎Syed,

Your query is of utmost importance to us. However as we have not received your contact details. Your concern has been closed from our end.

Alternatively, you may call us on 1800 3000 1919 or email us at [email protected].

Regards,
DHFL Team

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    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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