[Resolved] Dhamaalshop.com — Dhamaalshop.com order no ds49793 dt 10.05.2016 " videocone 32" led tv

Hemant Tak

from Cuncolim, Goa

Address:	Mumbai City, Maharashtra, 400058
Website:	www.dhamaalshop.com.

Sir,
kindly refer to the invoice attached herewith dated on 10.05.2016 for the purchase of Videocon LED TV. In this regard, i would like to highlight following points.

1. That the order for the purchase of Videocon LED TV (32 inches) was made by me from online shopping site www.dhamaalshop.com dated on 10.05.2016.

2. That full payment amounting to Rs. 6749/- (Six Thousand Seven Hundred Forty Nine Only) was made by sbi net baking on the date of purchase.

3. That i have lodged many complaints to www.dhamaalshop.com via calls, emails and speed post for non-delivery of product.

4. That despite various complaints, i am neither refunded my money nor any response is made from www.dhamalshop.com.

You are requested to kindly initiate suitable course of action for delivery of product or refund of amount paid by me.

Regards,

hemant kumar

mobg-[protected]

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Nov 4, 2016

Complaint marked as Resolved

DhamaalShop.com customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2016

DhamaalShop.com Customer Care's response Dear Customer,

This is in regard to your order which you placed with our company Dhamaalshop.com.

We sincerely apologize to you for the delay in delivery of the products. Due to irregularities in the manufacturing department this inconvenience has been caused to you. Your’s order is Cancelled and yours amount get refunded through a bank. We are also flooded with a large number o[censored]nexpected orders this that month and all this has led to this delay. If you have still not received amount we request you to please visit your nearest branch along with the details which you have received while placing the order and request you to raised the charge back sheet the bank will refund your amount with in a TAT.

We are trying our best to minimize the delay as much as possible to reduce your trouble. We have equipped our departments with more number of staffs to make much better business for ours valuable customers.

Thanks & Regards,
Govinda B B K
Dhamaalshop.com
Customer Care Team
+91 [protected]