[Resolved]  DHFL — Asking to take Insurance product about Rs.66000/-?

Address:Hyderabad, Andhra Pradesh

I applied plot cum Construction loan in DHFL On 6/6/2014 at the time of applying they said we will sanction your loan within 15 days.I submitted each and every document which they asked in time only.Iam regularly pursuing them to sanction my loan to day 19/6/2014 they are saying you need to buy insurance product worth Rs.66000/-.at the time of my application they said they are not collecting any other fee except processing fee i.e.1% on sanctioned loan.I agreed. Now they are saying that it is mandatory to take the insurance other wise we will not sanction your loan. my agreement period is over now.what should i do.if they don't make false promise.i would have organise money to register my plot.is it correct. And DHFL website is not saying anything in their processing fee column.I Spoke the person saying the same he is not accepting and website is not updated. what should I do further...if you are doing the same I will cancell my loan but your people collected cheque Rs.2809/- Kindly solve the problem other i will take further action against your company like going consumer forum etc. Thanking you and regards Ravikiran.R My enquiry Id isBRSC762952.Branch Name-Ameerpet, Hyderabad.India Cell No-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Mr.Ravi Kiran Ramula,

We regret the inconvenience caused. We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr.Ravi Kiran Ramula,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you.

For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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