[Resolved]  DHFL — Dhfl Charged higher interest rate on home loan

Address:Chandigarh, Chandigarh

As per your website and RBI guidelines the interest rates should be reduced, Why you guys are still charging me 13% on my home loan. I have been writing to your hyderabad team for quite a long time but there is no response. Can anyone from your team get back to me with an explanation. Mobile+[protected] Email: deebendu.[protected]@hotmail.com
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Aug 6, 2021
Complaint marked as Resolved 
Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Mr. Deebendu Kumar,

We have forwarded your query to our customer service team for resolution and they shall revert to you within 72 hours. Alternatively you can call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr. Deebendu Kumar,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you. For any other query, you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards,
DHFL Team.

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