DHFL — Disbursal of loan amount in Loan Id No. 01132134

SUB: Disbursal of loan amount in Loan Id No. 01132134 I, Balendra Ramola, S/o Shri T. C Ramola, R/o.329 Shalimar Garden, Extn-I, Shahibabad Ghaziabd (U.P)-201005, aged about 34 years has applied for a Housing Loan at Greater Noida Branch on the second half in the month of April 2015., vide Loan Id No.01132134 That after the scrutiny of all the documents provided by me as per the company policy of DHFL which found to be true and correct, and after the Technical and Physical Verification of the House Premises for which the Loan has been applied by me, I was assured by the Mr. Anish & the person who has dealt with loan app. that the Loan Amount will be disbursed into my account in 15 days. In lieu of Technical and Physical verification of the premises I was asked to deposit the Amount of Rs. 3933/- (Rupees Three Thousand nine hundred thirty three only) and the same has been deposited / given in cash in the G. Noida Branch vide receipt no . 2156027 issued in my name as a proof of depositing the Pre – Loan amount. Also I asked to pay Rs. 2250/-(Rupees Two thousand two hundred fifty two only) for stamp papers (Bank Kit), which is also signed by me alongwith the 13 blank cheques (Sr. no.052001 to 052012 & 052014) in the favors of DHFL and Amount Rs. 2809/-(Rupees Two thousand eight hundred nine only) through Cheque no.37089 earlier at the time of filling the application form and same has been cleared in my account on dt: 28/04/2015. I have paid Total amount Rs. 8992/-(Rupees Eight thousand nine hundred ninety two only). Further they asked to Make ATS with seller due to this I paid Rs. 1, 25000.00 (Rupees One lakh twenty five thousand only) through pay order to Seller Name. That after the lapse of time period for which assurance was given to disburse the Loan Amount, when I contacted the Noida Branch; it was further delayed on some pretext or the other. All the documents required for the Housing Loan, (Sale Deed, including the previous chains, Agreement to Sale, Site Plan, Salary Slips, Id Proof etc. ) has been provided by me as and when required by the company . That the premises bears the clear title and nothing contrary has been hided by the DHFL. I am running from pillar to post for getting my loan amount disbursed which has already been approved as conveyed to me by the Branch Manager through Mr. Anish and when I contacted again the Noida Branch on dt: 25/05/2015 no satisfactory reply has been given by the concerned officials of DHFL as naming above instead of Mr. Sanjeev Thakur -Sales Manger-(not present on that also not picking the phone calls) and refused to disburse the Loan Amount and this has been causing physical and mental harassment to me by your company. You are requested to look into the matter and direct your concerned officials to disburse the Loan Amount into my account as soon as possible and take appropriate action against the concerned officials for delaying the Loan on false grounds. Thanking You, Yours Truly. Balender Ramola M:_[protected] E- mail Id: ramola.[protected]@gmail.com Loan Id No. 01132134