DHFL — Home Loan with all false committments and difference in amt

Address:Bangalore, Karnataka

I applied loan and processing fee is 5k as per their website and executive, but in reality they charged around 1.5% of the total loan amt. Insurance mentioned was around 36k but in actual they have charged 68K, when questioned they say its data entry problem, how a financial institute can answer in such a language on other money saying data entry error and they say no option to role out and I shd pay it as it is sanctioned. Applied amount, sanction letter amount and actual amount disbursed are different, due to which I ended up paying difference amount on the date of registration begging with friends and relatives for the mistake done by DHFL as we do not have option at the time of registration. Delaying the loan sanction till registration of property seems to be a tactic for DHFL so that customer will end up agreeing for what all they say.
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Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear Kewl jst,

We are keen to assist you with your concern. Kindly message us your Mobile No. and Email Id. where we can contact you. Alternatively, you may call us on[protected] or email to us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr. Raj,

We would like to inform you that we are yet to receive your contact details.

We request you to share the details with us as this will help us to get in touch with you at the earliest to resolve the issue faced by you. Alternatively, you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team.
Dear Mr. Raj,

Your complaint is o[censored]tmost importance to us. However, as we have not received your contact details, your complaint has been closed from our end.

Kindly get in touch with our customer care team on [protected]@dhfl.com or via phone 0124 – 4092750 for further assistance.

Regards,
DHFL Team.

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