DHFL — House Loan No 466 in Deewan Housing finance Limited

Address:

Udaipur, Rajasthan

Dear Sir,
As I had received a House loan in the Month of Nov 2014 from Deewan Housing Finance Limited (DHFL) Branch Udaipur on variable rate of Interest (ROI). After that, RBI has reduced the repo rate three times till June 2015, however DHFL reduce only one time for my (House Loan) HL @ .10 % in the month of May 2015 which is as less than as other Banks & after so many request to reduce the ROI, no action has been taken at the end of DHFL and this is the general practice that, as & when repo rate increased, Banking sector & private Finance companies raised there ROI with immediate effect,
With this mail I would like to bring into your kind notice that is there any control over private finance companies in India to save the consumer rights and help them in the long run.
Secondly guide us, how to approach the Private finance Company/ RBI to control these type of affairs, so that they (Private Finance Co) follow the process govern by RBI.
Request you to implant the monitoring system over the private finance companies, wherein they are bound to provide the services as mentioned in the terms & Conditions at the time of issuing house loan.