DHFL — Statement facility withdrawn without notifying consumers

Address:Gurgaon, Haryana

Hi, It is surprising that the DHFL Home company has withdrawn the facility of viewing and downloading the e-statement from the customer portal http://www.dhfl.com/my-dhfl/ without any notification to me and probably for all home customers without any notification. This is a breach of customer rights and trust by DHFL. They should be penalized heavily for our depriving us of such rights of checking my home statement.
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Dewan Housing Finance Corporation [DHFL] customer support has been notified about the posted complaint.
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Dear S P Singh,

We have forwarded your query to the concerned team for resolution and they shall revert to you within 72 hours. Alternatively you may call us on[protected] or email us at [protected]@dhfl.com.

Regards,
DHFL Team
Dear S P Singh,

We understand that our customer care team has looked into your query and provided the best possible resolution. We hope we have been able to clarify the concern raised by you. For any other query you may contact our customer care team directly by sending a mail to [protected]@dhfl.com or by phone on 0124 – 4092750.

Regards
DHFL Team.

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    Dewan Housing Finance Corporation [DHFL] Phone
    +91 22 6600 6999
    +91 22 6106 6800
    Dewan Housing Finance Corporation [DHFL] Address
    201, 2nd Floor, Vipul Agora, M G Road, Gurgaon, Haryana, India - 12200
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