[Resolved] DHL Express India — Company is charging me more than 2x the price of item as Custom Duty

[Resolved] DHL Express India — Company is charging me more than 2x the price of item as Custom Duty

S Shivang1997 from Jaipur, Rajasthan Dec 24, 2021 Dec 24, 2021 This thread was updated on Dec 24, 2021

AWB - [protected] Price of Product - 18.7 USD =1403 INR Price of our lovely DHL express shipping - 58.7 USD = 4406 INR The product was in custom clearance event for 6 days in which they asked me few documents on first day which i gave on the same day then after 5 days asked one more document which i gave on the next day Now after 6 long days i get an email which says pay 3710 INR as custom Duty I have ordered the same item from the same website 1 month back from Quantium Solutions for 9 dollars and there was no custom duty or documents needed! If you read the charges - they are charging me storage charges(for what?? i didnt delay anything ) and igst of 1800 ????? Also Assessed Value is empty on bill one thing is for sure i am not going to pay 3710 INR for a 1400INR item and a 4400 INR shipping xd +3 photos Was this information helpful? No (0) Yes (1)
Dec 24, 2021 Complaint marked as Resolved The Custom Duty is charged on Item (value + shipping) I didnt know that DHL Express India customer support has been notified about the posted complaint. Dec 24, 2021 Updated by Shivang1997 Paid 3710 INR :)
Add a Comment	Share
Submit Close