| Address: | D-Mart, Madanapalle, Andhrapradesh. |
What happened ?
I asked cheese popcorn then the guy answered wait for 10 minutes and I asked why ? He said packing covers are finished it will take time, one of our staff went to collect the covers again the girl answering me it will take time. The way the girl told with bad attitude. She was very irresponsible. I said already so much people came here and it become crowd call the guy make the announcement. Finally the guy came.
How am i affected?
Then popcorn box was empty. They are preparing the popcorn after that guy came who went to bring the covers. In between that 15 minute they have wasted the time like this ..The girl and boy chit chatting with each other that girl is saying I will prepare the popcorn then the guy said I will prepare.. both are wasting the time. Then I said Saturday weekend days know you should prepare the popcorn before the the box finish na. They are not answering and playing with each other.
What The department should do ?
Don't make the team as guys and girls in one department like popcorn section...They are not working properly. Wasting the customer time. They are not even calling sir. Train them properly how to respect the customer. The employees are not able to work properly in small popcorn section which is outside then what about inside. So provide quality customer service. The company is paying the salary to the employees for providing good customer service not to perform like this. Especially the guy and girl both of them responded badly not only to me there were lot of customers asking they are saying wait for 10 minutes then some of the customers left and some of the customers become angry.
When did it happened ?
23-Dec-2023
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