[Resolved] Dna Newspaper — Coupons not yet received - (3 months completed waiting)

shaileen_kumar

from Mumbai, Maharashtra

Address:	400706
Website:	www.dnaindia.com

I have accidently paid subscription money twice on 20th October 2015 and then i requested them on 11th November 2015 to reverse 1 entry and send the coupons for the 2nd payment, the DNA associate agreed to reverse 1 payment and send coupons for second payment but till date(24th January 2016) i have not received the money back as well as coupons.

Shaileen kumar

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Jul 6, 2016

Complaint marked as Resolved

DNA Newspaper customer support has been notified about the posted complaint.

Verified Support

Jun 01, 2016

DNA Newspaper Customer Care's response Dear Reader,

We apologize for the inconvenience caused to you.
We kindly request you to provide us with any of below mention details (your registered Mobile number/Subscription form number/booklet or number-as applicable) in order to track your record in our database. On receiving the same, we would be able to assist you better.

Thanks & Regard,
Team DNA