[Resolved] Dna Newspaper — Did not receive coupon for yearly subscription after making a payment on 1st march 2016

lakhan6565

from Mumbai, Maharashtra

Address:	421004
Website:	www.consumercomplaints.in

I have opted for the yearly newspaper subscription from Dna India by making payment of Rs 549 thru net banking dated 01/09/2016 but after which they HV not sent the coupons n they dont even reply when I call them, they jus put me on hold to another number..and I waited for around 3min but no one picked ...n bcoz of which the newspaper vendor has stop giving me newspaper ..though if I get coupons, they will b frm Feb n vendor has stop giving me.. Plzz do something as soon as possible

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Jul 6, 2016

Complaint marked as Resolved

DNA Newspaper customer support has been notified about the posted complaint.

Verified Support

May 31, 2016

DNA Newspaper Customer Care's response Dear Reader,

We apologize for the inconvenience caused to you.
We kindly request you to provide us with any of below mention details (your Mobile number which you have mentioned during subscription or any order or transaction number) in order to track your record in our database. On receiving the same, we would be able to assist you better.

Please contact our Customer Service Team at [protected] (toll free) from 10 AM to 6 PM (Monday – Friday) or e-mail us at [protected]@dnaindia.net

Thanks & Regards,
Team DNA

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Comments

ajay mohnani

from Vadodara, Gujarat

Please provide more vadodara news as in vadodara also we read and also we wan vadodara full coverage news at one full page in Ahmedabad newspaper and if can start ediion at Vadodara and DNA how to subscribe here tell me or sent DNA and hollywood more news be given and give vadodara news on full page start